Healthcare Customer Experience Specialist

SmarterCMS602DV; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading healthcare company in Ottawa is seeking a Customer Service Representative to coordinate calls and provide administrative support. The successful candidate will handle customer orders and inquiries while contributing to sales targets. Ideal candidates should have a high school diploma and two years of customer service experience. This full-time role offers Monday to Friday hours from 8:00 a.m. to 5:00 p.m. Join a dedicated team focusing on enhancing client-focused programs.

Qualifications

• 2 years of customer service experience with a proven ability to manage relationships.
• Commitment to safety is essential.
• Must maintain knowledge of home care sales.

Responsibilities

• Coordinate telephone calls and provide administrative support.
• Receive and process customer orders by telephone.
• Handle product inquiries and questions.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Computer skills

Education

High school diploma

Job description

A leading healthcare company in Ottawa is seeking a Customer Service Representative to coordinate calls and provide administrative support. The successful candidate will handle customer orders and inquiries while contributing to sales targets. Ideal candidates should have a high school diploma and two years of customer service experience. This full-time role offers Monday to Friday hours from 8:00 a.m. to 5:00 p.m. Join a dedicated team focusing on enhancing client-focused programs.