HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a skilled healthcare business analyst to enhance their Montreal operations. This hybrid position involves managing critical healthcare appointment systems and analyzing workflow processes. Candidates should possess strong analytical skills, experience in healthcare IT, and be comfortable documenting business requirements in both English and French.

Qualifications

• Experience with healthcare IT (not Insurance).
• Knowledge of Canadian healthcare.
• Bilingual English/French is a plus.

Responsibilities

• Manage patient appointment booking configuration and data reporting.
• Work on procedure and medication order flows in healthcare environments.
• Document business requirements using techniques like User Stories.

Skills

Communication

Detail orientation

Documentation of business requirements

Education

Prior experience as business analyst or clinical informaticist

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus