Healthcare Assistant

InHealth Group; Town of Bridgewater; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider is looking for a compassionate Healthcare Assistant for their Lung Cancer Screening Programme. The role involves guiding patients through screenings, supporting clinical teams, and maintaining high standards of care and confidentiality. Ideal candidates will have strong communication skills and a proactive approach. The job offers a competitive salary and requires travel across locations, ensuring patients receive top-quality, timely healthcare while maintaining their privacy and dignity.

Benefits

Car allowance

Compassionate working environment

Opportunity to impact patient care

Qualifications

• Experience in a patient or customer-facing role is highly valuable.
• Proficiency with Microsoft Office and patient management systems needed.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering high-quality care.
• Maintain accurate patient records and ensure data confidentiality.

Skills

Experience in a patient or customer-facing role

Strong communication skills

Confidence using Microsoft Office

Ability to work well under pressure

Job description

Healthcare Assistant – Lung Cancer Screening Programme

Location: SWAG area covering sites in Somerset, Wiltshire, Avon & Gloucestershire

Salary: £23,542.83 + £4,200 Car Allowance

Travel: Full UK Driving Licence required

Shifts: 12‑hour patterns, 3 days a week (8 am–8 pm), including weekends and bank holidays.

Make a real difference in early cancer detection. Join InHealth’s Lung Cancer Screening Programme and be part of a vital service that helps detect lung cancer early when treatment is most effective.

Main duties of the job

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high‑quality care in a fast‑paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

What we are looking for

• Experience in a patient or customer‑facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

What you’ll bring

• A calm, compassionate, and professional manner
• A proactive attitude and the ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR)

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and procedures.

In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of whom are NHS patients and service users.

As a people‑focused organisation, our teams are integral in how we deliver our services. Our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers and colleagues.

Our mission is to provide high‑quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97 % patient satisfaction rate.

Person Specification

Qualifications

Please see Job Description.

Experience

Please see Job Description.

Additional Criteria

Please see Job Description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.