Health & Dental Claims Operations Lead

Société Financière Manuvie; Southwestern Ontario; Hybrid; CAD 70,000 - 118,000; Full time

Job summary

A leading financial services company in Ontario is seeking an Operations Assistant Manager to oversee the daily operations of Health & Dental Claims teams. The successful candidate will manage daily priorities, ensure accurate adjudication of claims, and enhance customer experience and operational efficiency. Strong leadership and operational expertise are essential. This role offers a hybrid working arrangement with a competitive salary range of $70,500.00 to $117,500.00 CAD.

Benefits

Comprehensive health benefits

Flexible working environment

Retirement savings plans

Qualifications

• Proven experience in leading operational teams.
• Comfortable with performance metrics and dashboards.
• Experience in insurance or health benefits preferred.

Responsibilities

• Manage daily activities for claims teams.
• Monitor performance indicators and trends.
• Lead and develop team members for success.

Skills

Operations leadership

Strong communication

Problem-solving

Data-driven decision-making

Team management

Education

3-5+ years in operations leadership

Job description

A leading financial services company in Ontario is seeking an Operations Assistant Manager to oversee the daily operations of Health & Dental Claims teams. The successful candidate will manage daily priorities, ensure accurate adjudication of claims, and enhance customer experience and operational efficiency. Strong leadership and operational expertise are essential. This role offers a hybrid working arrangement with a competitive salary range of $70,500.00 to $117,500.00 CAD.