Head of COO Metrics & Reporting, Capital Markets

RBC; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A major financial services company in Toronto is seeking a Head for COO Group Metrics & Reporting. This strategic role involves building a metrics framework that provides insights into operational health and drives accountability across Capital Markets. The ideal candidate will have over 8 years in operational metrics with strong leadership influence and analytical skills. This position offers a unique opportunity to shape performance metrics at a leading investment bank, with comprehensive benefits and a competitive salary.

Benefits

Competitive compensation

Strong benefits

Growth opportunities

Qualifications

• 8–10+ years of experience in operational metrics, business analytics, or performance management.
• Significant experience defining and leading KPI frameworks and executive dashboards.
• Proven ability to influence senior leaders and operate as a trusted strategic partner.

Responsibilities

• Establish comprehensive COO Group metrics and reporting framework.
• Define and evolve enterprise-level KPIs, scorecards, and indicators.
• Design executive-grade reporting and dashboards for leadership.

Skills

Operational metrics

Business analytics

Performance management

Business intelligence

Communication skills

Data integration

Analytical tools proficiency

Education

Advanced degree in Analytics (MBA or MS)

Tools

Tableau

Power BI

SQL

Excel

Job description

A major financial services company in Toronto is seeking a Head for COO Group Metrics & Reporting. This strategic role involves building a metrics framework that provides insights into operational health and drives accountability across Capital Markets. The ideal candidate will have over 8 years in operational metrics with strong leadership influence and analytical skills. This position offers a unique opportunity to shape performance metrics at a leading investment bank, with comprehensive benefits and a competitive salary.