Guest Services Pro — Tickets, Passes & Seasonal Perks

Blue Mountain Resort; The Blue Mountains; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major Canadian mountain resort in Ontario is seeking a Guest Services Representative for the holiday season. The role entails greeting guests, managing ticket sales, and providing exceptional customer service. Successful candidates will exhibit excellent interpersonal skills, be comfortable with technology, and be able to multitask in a fast-paced environment. This is a seasonal position from December 19, 2025, to March 22, 2026, with an hourly rate of $18.71.

Benefits

Free Alterra Mountain Pass for employees

Discounts on Blue Mountain Lift tickets

Free skating

Staff priced meals

Retail savings at partner brands

Qualifications

• Excellent customer service, interpersonal and communication skills are essential.
• Extensive computer experience and technical skill required.
• Experience handling money is necessary.
• Ability to work independently and multi-task.

Responsibilities

• Greet guests and assist with ticket sales and inquiries.
• Handle sales transactions for various services.
• Promote and process season pass sales.
• Assist guests with lost and found inquiries.
• Support guests with virtual communication platforms.

Skills

Excellent customer service

Interpersonal skills

Technical skill

Money handling

Ability to multi-task

Friendly demeanor

Job description

A major Canadian mountain resort in Ontario is seeking a Guest Services Representative for the holiday season. The role entails greeting guests, managing ticket sales, and providing exceptional customer service. Successful candidates will exhibit excellent interpersonal skills, be comfortable with technology, and be able to multitask in a fast-paced environment. This is a seasonal position from December 19, 2025, to March 22, 2026, with an hourly rate of $18.71.