Growth-Oriented Personal Banking Associate

TD; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial institution in Pointe Claire, Quebec, is seeking a Personal Banking Associate. The role involves engaging customers, resolving banking queries, and guiding them to appropriate staff for financial solutions. Ideal candidates have a high school diploma and relevant experience, along with strong communication skills. TD values customer experience and offers various benefits to promote colleague well-being.

Benefits

Health and wellbeing benefits

Career development opportunities

Paid time off

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.
• A self-starter who can work independently in a dynamic environment.

Responsibilities

• Engage customers in advice needs and service transactions.
• Understand customer needs and guide them to appropriate solutions.
• Recommend improvements to enhance customer experience.

Skills

Customer service

Communication

Time management

Proficiency in MS Office

Education

High School diploma

Post-Secondary or Undergraduate degree

Tools

MS Office

Job description

A leading financial institution in Pointe Claire, Quebec, is seeking a Personal Banking Associate. The role involves engaging customers, resolving banking queries, and guiding them to appropriate staff for financial solutions. Ideal candidates have a high school diploma and relevant experience, along with strong communication skills. TD values customer experience and offers various benefits to promote colleague well-being.