Golf Services Agent

Stone Creek Resorts Inc.; Canmore; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premier golf resort company located in Canada is seeking individuals to assist guests with their golf experience. Responsibilities include managing golf carts, directing guests, and maintaining cleanliness of all service areas. Ideal candidates should have a strong work ethic, excellent interpersonal skills, and be able to lift moderate weights. This is a seasonal position from May to October, with flexible hours including weekends and holidays.

Benefits

Discounted golf privileges

Subsidized staff accommodation

Diverse work environment

Qualifications

• Minimum age 16 years old.
• Able to lift up to 50lbs occasionally and 30lbs frequently.
• Strong communication skills both verbally and in writing.

Responsibilities

• Assist guests with their golf clubs and inform them about rental clubs.
• Direct guests to various facilities while maintaining cleanliness.
• Ensure golf carts are ready and maintain radio contact for operations.

Skills

Strong work ethic

Positive team attitude

Interpersonal skills

Safety procedures knowledge

Education

High school diploma or GED

Job description

Stone Creek Resorts Inc. are the world‑class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, set us apart from our competitors.

Why Silvertip Resort

• Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases at Eagle Ranch Resort (Invermere, BC) & Silvertip Resort.
• Subsidized Staff Accommodation on site.
• Our people experience working at a world‑class Golf resort.
• We care about our team’s success.
• We offer a diverse and engaging work environment.

Duties & Responsibilities

• Assisting guests with unloading golf clubs from vehicles or inform them about rental clubs.
• Directing the guests to the golf shop, location of the practice facilities, their golf cart, the first tee, and restaurant outlets.
• Ensuring carts are in presenting condition while getting it ready for the guests.
• Loading guests’ golf clubs or rentals onto golf carts.
• Maintaining cleanliness and appearance of all Golf Services work areas and equipment at all times.
• Maintaining the practice facility throughout the day, and efficiently monitor range operations.
• Informing guests of the Silvertip Golf App.
• Ensuring all guests meet the dress code requirements of Silvertip.
• Ensuring guests understand golf cart operation.
• Maintaining radio contact with the Golf Shop, Starters, Ambassadors, and fellow Golf Services Attendants to ensure a smooth and timely tee sheet and operations.
• Ensuring that the golfers are ready for their tee time and are directed to the first tee in a timely manner.
• Listening to guests’ feedback and ensure a Manager is involved when.
• Maintaining rental clubs and ensure that clubs are properly cleaned and accounted for before and after every round.
• Inspecting golf carts for any damage.
• Documenting any damage to the golf cart and bring the guest to the Golf Shop for damage payment.
• Taking damaged carts down to the maintenance compound (if necessary) with a detail of what happened and what the problem is for the Mechanic.
• Cleaning, stocking, parking, and charging golf carts.
• Picking, cleaning, and storing range balls as necessary.
• Following the opening and closing procedures.
• Attending meetings and training courses as required.
• Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes.

Requirements

• Minimum age 16 years old.
• High school diploma or GED an asset.
• Lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Capable of operating machinery and equipment.
• Ability to work flexible hours including some split shifts, early mornings and late evenings, weekends, and some holidays.
• Strong work ethic and positive team attitude.
• Maintain a clean and safe work environment within your department.
• Follow all Health and Safety procedures.
• Able to work in a team environment.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Able to effectively communicate both verbally and in writing.
• Strong work ethic and positive team attitude.

Seasonal employment May - October for this position.

Visa Requirements: Must provide eligibility to work in Canada.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.

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