General Manager/Paramedic Chief

Medavie; Chatham; On-site; CAD 150,000 - 200,000; Full time

Job summary

A health solutions organization in Chatham, Ontario is seeking a General Manager/Paramedic Chief to lead operational effectiveness in healthcare delivery. This role requires at least 10 years of leadership experience in EMS or Health Care Management, with a strong focus on communication and team collaboration. The ideal candidate will thrive in a fast-paced environment, ensuring high standards of safety and service.

Qualifications

• Visible leader with a minimum of 10 years of leadership experience in a high-performance system.
• Proven track record of empowering and leading employees successfully.
• Able to work independently and as a collaborative team player.

Responsibilities

• Provide leadership for overall operational effectiveness through best practices.
• Direct and guide operational teams in implementing best practices.
• Foster positive relationships with employees and stakeholders.

Skills

Strong communication and presentation skills

Leadership experience in EMS or Health Care Management

Ability to thrive in a fast-paced environment

Education

Post-secondary education in Health Science

Postgraduate studies or related Master’s degree

Job description

Overview

Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians. With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training. We invest in communities to help address some of Canada’s most pressing physical and mental health care challenges. As an employee of Medavie Health Services we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace. Medavie Health Services Ontario is the subsidiary responsible for the operation and management of Chatham-Kent EMS. We are looking for a General Manager/Paramedic Chief who is committed to delivering innovative health care, safety and communications solutions through knowledgeable and caring professionals. Our belief is in a better life for the communities we serve. Medavie Health Services is part of Medavie, a health services organization, and together with Medavie Blue Cross we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges.

Position

General Manager/Paramedic Chief – Reporting to the Lead, Ontario Operations. The role provides leadership for the overall operational effectiveness through established best practices and standardized operating policies and task responsibilities. It involves directing and guiding operational teams, supporting implementation of best practices, and proactive collaboration with management, employees and stakeholders to continually improve collaboration and project development for the delivery of healthcare in the municipality of Chatham-Kent.

Responsibilities

• Provide leadership for overall operational effectiveness through established best practices and standardized operating policies and tasks.
• Direct and guide operational teams, assisting with the implementation of best practices.
• Consult proactively with management, employees and stakeholders to improve collaboration and project development for healthcare delivery in Chatham-Kent.
• Foster positive relationships with employees and stakeholders as an effective communicator.
• Lead the organization’s safety and patient-centered culture in alignment with company values.

Qualifications

• Post-secondary education preferably in Health Science or an equivalent combination of education and experience; postgraduate studies or related Master’s degree preferred.
• Visible leader with a minimum of 10 years of leadership experience, preferably in EMS or Health Care Management within a high-performance accredited system.
• Proven track record of empowering and leading employees successfully.
• Strong communication and presentation skills; decisive with a creative approach to complex situations; able to work independently with accountability and as a collaborative team player.
• Ability to thrive in a fast-paced environment and maintain outstanding customer service while upholding respectful relationships.

Equal Opportunity and Accommodations

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Medavie Health Services will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate, please inform Human Resources of any accommodations required for materials or processes to ensure equal participation. All personal information is collected under the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted. Medavie Health Services is committed to equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Closing Date: 2025-10-07