General Manager

Service Inspired Restaurants; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading restaurant group in Toronto as a General Manager, where you'll lead operations, ensure exceptional guest service, and develop team members. With a focus on growth and quality, you will embody the brand's core values while driving results in a dynamic environment.

Benefits

Competitive Pay

Extended Health & Dental Benefits

Accelerated Leadership Program

Registered Retirement Savings Plan (RRSP)

Career Development and Mentorship

Tuition Reimbursement Program

Employee Assistance and Wellness Programs

Team Member Meal Discounts

Employee Referral Bonus Program

Dining Discounts at all Locations

Qualifications

• 5+ years of restaurant management experience in an AGM or GM role.
• Experience with scheduling, labor, cost control, and inventory management.

Responsibilities

• Acting as a brand ambassador and leading others.
• Ensuring exceptional guest service and brand activation.
• Managing financials to meet and exceed goals.

Skills

Leadership

Organization

Communication

Analytical Skills

Education

Smart Serve Certification

Job description

At Service Inspired Restaurants, we take pride in our diverse portfolio of restaurants and foster a brave, bold, and results-driven culture that inspires and creates new opportunities for everyone. Our values and promises are not just words but a way of life for all team members.

Our goal is to be the first choice for our guests, team members, partners, communities, and investors by living our values in everything we do. These values guide how we conduct our business, achieve our goals, and live our passion.

Our Brands

Jack Astor’s Bar and Grill

The Loose Moose and The Antler Room

Abbey’s Bake House Muskoka

Be A Part of Our Story

We believe your potential is limitless, and we invest in you through:

• Competitive Pay
• Extended Health & Dental Benefits
• Accelerated Leadership Program
• Registered Retirement Savings Plan (RRSP)
• Career Development and Mentorship
• Tuition Reimbursement Program
• Employee Assistance and Wellness Programs
• Team Member Meal Discounts
• Employee Referral Bonus Program
• Dining Discounts at all Locations

Duties & Responsibilities

Includes, but is not limited to:

• Acting as a brand ambassador and leading others to do the same, differentiating the restaurant from competitors.
• Demonstrating our Values & Promises consistently in interactions with team members, guests, communities, investors, and partners.
• Ensuring exceptional guest service and brand activation through food quality and presentation, executing our service strategy.
• Supporting the restaurant leadership in maintaining operations according to policies and procedures.
• Managing inventory and purchasing for food and beverages.
• Driving growth in operational standards, efficiency, and food quality, while adhering to recipes and procedures.
• Coaching, leading, and developing team members with quality training and support.
• Managing financials to meet and exceed goals.
• Overseeing total business operations to reflect the Jack Astor’s brand.

Requirements

• 5+ years of restaurant management experience in an AGM or GM role in a comparable environment.
• Strong leadership, organization, and planning skills.
• Proficiency in computer skills and basic software.
• Effective communication and interpersonal skills, including conflict resolution.
• Willingness to embrace challenges and move the business forward.
• Strong floor leadership and coaching abilities.
• Business acumen and analytical skills.
• Experience with scheduling, labor, cost control, and inventory management.
• Smart Serve Certification.
• Knowledge of provincial employment legislation.
• Alignment with our five core values: Hospitality, Authenticity, Quality, Fun, and Courage.