General Maintenance I

Four Seasons Hotels and Resorts; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury hotel chain in Toronto is seeking a General Maintenance I to ensure the facilities are well-maintained and guests are satisfied. Ideal candidates will have 2-5 years of experience in a technical field, strong guest service skills, and the ability to work independently. Responsibilities include performing preventive maintenance on hotel machinery and responding to guest inquiries. The role offers a starting pay of $29.39 per hour, with additional benefits and a supportive work environment.

Benefits

Paid time off

Exclusive discount and travel programs

Complimentary meal per shift

Complimentary dry cleaning of uniforms

Excellent training and development opportunities

Robust extended benefit plan

Qualifications

• Minimum of 2-5 years of technical experience or equivalent in a recognized trade.
• Must have knowledge in Building Maintenance Systems (BMS).
• Flexible schedule required, including weekends and holidays.

Responsibilities

• Respond to internal and external calls and maintain hotel facilities.
• Perform preventative maintenance and repairs on hotel power plant machinery.
• Communicate with guests effectively.

Skills

Guest service affinity

Ability to communicate and interact with guests

Ability to work independently and productively

Ability to prioritize and handle multiple assignments

Willingness to learn various technical systems

Exceptional communication skills

Knowledge in Building Maintenance Systems (BMS)

Education

Completion of Post-Secondary Education in Hospitality or related field

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic General Maintenance I who shares our passion for excellence and who infuses enthusiasm into everything they do!

What you will do

General Maintenance I is responsible for responding to internal and external calls and may also assist in maintaining the hotel facilities in optimum operating condition, by performing preventative maintenance and repairs on hotel power plant machinery (including heat, light, power, air conditioning, plumbing and refrigeration). They must have the ability to communicate and interact with guests, work independently and productively and prioritize and handle multiple assignments. This position is ideal for a team oriented, versatile, well groomed hospitality professional. In this role the General Maintenance must have a willingness to learn and advance themselves within the engineering department.

Job Requirements

We are looking for an individual who possesses an affinity for guest service! This position requires a General Maintenance candidate with a minimum of 2-5 years of technical experience or equivalent in a recognized trade with understanding of the building maintenance and operation. They will be required to learn various technical systems. Candidate must have knowledge in Building Maintenance Systems (BMS) - BES 700+/Building Operator I or II. The ideal candidate will have a can-do approach to any request! This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

Preferred qualifications & skills

• A minimum of five years of technical experience or equivalent in a recognized trade with understanding of the building maintenance and operation.
• The ability to communicate and interact with guests.
• The ability to work independently and productively
• The ability to prioritize and handle multiple assignments
• The ability to learn various technical systems. A willingness to learn and advance themselves within the engineering department.
• Exceptional communication skills and command of English language
• Additional language a definite asset for career growth
• Completion of Post-Secondary Education in Hospitality or related field

What to expect

• Paid time off, including vacation and floating days
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Complimentary meal per shift in our employee dining room, OASIS
• Complimentary dry cleaning of uniforms
• Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
• Robust extended benefit plan, including medical, dental, vision, and pension
• Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
• ... and more!

Starting rate of pay of $29.39 per hour and full rate of pay of $32.65 per hour

Schedule & Hours

Successful candidates possess open availability and the ability to work weekends, evenings, holidays, and overnight rotations.

We look forward to receiving your application!

Successful candidates must possess legal work authorization in Canada.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.