Fundraising Content Officer

Doctors Without Borders Canada; Toronto; Hybrid; CAD 71,000; Full time

Job summary

A leading humanitarian organization in Canada is seeking a Fundraising Content Officer to develop compelling narratives and content strategies to engage donors. The role involves copywriting for various fundraising channels and collaborating with internal teams. Candidates should have strong storytelling abilities, exceptional communication skills, and experience in copywriting. This position offers a hybrid work model and various benefits including health insurance and vacation. Candidates must be authorized to work in Canada.

Benefits

Starting 4 weeks’ vacation

Employee and Family Assistance Program

Flexible work hours

Health Spending Account

Group insurance

Qualifications

• Demonstrated experience in copywriting, proofreading, and editing.
• Strong relationship building and vendor collaboration skills.
• Aptitude for storytelling and developing creative messaging.
• Exceptional communication skills for various audiences.
• Strong computer skills with Microsoft Office experience.
• Commitment to MSF Principles and cross-cultural awareness.
• Proficiency in verbal and written English.

Responsibilities

• Research and develop compelling fundraising copy for various uses.
• Execute content strategy for fundraising appeals and campaigns.
• Copywrite and edit engaging storytelling pieces.
• Connect with staff to secure content for fundraising.
• Lead editorial meetings for fundraising campaigns.
• Build a pipeline of impactful stories for donors.

Skills

Copywriting

Relationship building

Storytelling

Exceptional communication skills

Strong computer skills

Tools

Microsoft Office

Job description

We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:

• Summarizing recruiter or hiring manager notes, and
• Conducting limited keyword searches for specific job‑related criteria.

However, every application is reviewed by a qualified human to assess transferable or similar experience, regardless of any AI‑assisted preliminaries.

Vacancy Notice

This posting is for a existing position and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.

Applications will be accepted until 09:00am EST on Thursday, January 22, 2026

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Fundraising Content Officer is responsible for supporting the marketing strategies to acquire, cultivate and retain donors through compelling storytelling and content creation for all direct marketing activities. They will work closely with the Mass Marketing, Philanthropy and Digital Unit teams, develop content as needed, execute the annual fundraising plan and support strategic plan goals.

Key Responsibilities

• Research, interview sources, and develop compelling fundraising copy for various uses.
• Help shape and execute content strategy for the fundraising department. Map content as required for fundraising appeals, campaigns, and stewardship pieces, including contributing to the development of overarching fundraising narrative and storytelling for quarterly campaigns.
• Copywrite and edit for web and print to create engaging storytelling pieces and appeals – particularly for our emails, direct mail program, Dispatches (MSF’s bi‑annual publication), Annual report and Philanthropic proposals.
• Connect with internal and global staff to proactively secure content, identify use across fundraising content strategy, as well as ensuring timely use of scheduled content packages.
• Support the Fundraising Department with content creation as required to execute the fundraising strategy.
• Lead editorial meetings and storytelling of various fundraising campaigns.
• Proactively build out a pipeline/story library of bespoke content (stories, interviews, etc.) with specific messages for donors, including monitoring developments in the movement and key projects on the PDC list (countries, projects, themes) and designated gifts, sourcing IMS/local staff/donors to interview, creating a pipeline of highly impactful stories that can be leveraged across FR donor‑facing materials.

Qualifications

• Demonstrated experience in copywriting, proofreading, and editing.
• Relationship building and vendor collaboration.
• An aptitude for storytelling and developing creative ways to craft, adapt and deliver key messages with superior written and verbal communication for multi‑media formats.
• Exceptional communication skills (capable of capturing tone and voice of a brand, and developing copy for a wide variety of audiences).
• Strong computer skills with experience in Microsoft Office applications and databases.
• Commitment to MSF Principles and cross‑cultural awareness.
• Proficiency in verbal and written English.

Benefits

• Starting 4 weeks’ of vacation per year.
• Access to an Employee and Family Assistance Program (EFAP).
• Flexible work hours and a hybrid working model.
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms.
• A commitment to incorporating equity, diversity, and inclusion in everything.
• 5% RRSP contributions (no employee matching required).
• Health Spending Account.
• Lifestyle Spending Account.
• Group insurance (Life, Dependent Life, AD&D).
• Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.).
• A positive and innovative office culture based on core values of humanity, integrity and results.

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to the Human Resources team.

Position pay range

$70,676 - $70,676 CAD

MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.

Application questions are in lieu of a cover letter. Please provide only your resume.