Full-Time Deli Service Leader

Hannaford Supermarkets; Saint John; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading grocery chain is seeking a Deli Service Leader in Saint John, New Brunswick. The role involves supervising deli associates, ensuring food safety, and providing excellent customer service. Ideal candidates will possess strong leadership skills, product knowledge, and the ability to maintain high standards in deli presentations and operations. This position is vital to supporting customer relations and enhancing the overall shopper experience.

Qualifications

• Ability to supervise deli associates effectively.
• Strong customer relationship skills.
• Knowledge of food safety standards.

Responsibilities

• Supervise deli associates' performance.
• Provide outstanding customer service.
• Maintain department appearance and safety standards.

Skills

Customer service

Supervision

Food safety knowledge

Job description

Overview

Job Title: Deli Service Leader
Department: Deli
Primary Purpose: Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.

Essential Job Functions

• Supervise performance of all duties and responsibilities of all deli associates as assigned by the deli department manager.
• Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Slice, cut, weigh, and package products according to customers\' demands.
• Perform assigned tasks such as replenishing merchandise, preparation of food products, and setting up displays.
• Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
• Provide outstanding friendly customer service. Communicate and assist customers on selection of product.
• Maintain accurate, neat records of production, shrink, sales, and inventory.
• Wash, rinse, and sanitize equipment as outlined by company policies.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Duties and Responsibilities

• Observe and follow all company policies and established standard practices.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Assist in training other associates when assigned.
• Maintain solid communication in the department and throughout the organization.
• Work within our company\'s management planning (MPP) guidelines to maintain productivity.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Treat all co-workers with fairness, dignity, and respect.
• Develop product knowledge in all areas of deli department (deli meats, cheese, salads, sandwiches, etc.).
• Have total understanding of department\'s standard practice manual and its intent.
• Observe and maintain company sanitation and food safety standards.
• Maintain the quality of department\'s appearance and presentation.
• Perform all other duties as assigned.