Full Time Assistant Manager

McDonald's Canada; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading quick-service restaurant in Toronto is seeking a Manager to lead a dedicated team and ensure high-quality customer experiences. The ideal candidate will inspire staff, maintain operational standards, and foster a positive workplace culture. Previous management experience in the food service industry is preferred. This role offers a competitive starting salary and comprehensive benefits, including health and dental coverage.

Benefits

Health & Dental benefits

Education and skills development opportunities

Discounts and incentives

Qualifications

• Previous management experience in food service or customer service is an asset.
• Ability to work in a fast-paced environment.
• Flexibility in availability.

Responsibilities

• Inspire a team to deliver a world-class service experience.
• Maintain a safe, secure, and sanitary environment.
• Balance cash and complete cash reports.
• Conduct performance reviews and supervise staff.

Skills

Team leadership

Customer service

Operational management

Problem-solving

Time management

Job description

Overview

We are more than just your local restaurant. We are a collection of hardworking small-business owners.

Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• Starting annual salary: $43,000
• A total rewards package that includes discounts, incentives, and recognition perks
• A safe, respectful and inclusive workplace
• Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day
• Health & Dental benefits

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
• Participating in local events that positively impact your community
• Upholding our renowned cleanliness methodology
• Determining services required implementing operational procedures
• Balancing cash and completing balance sheets, cash reports and related forms
• Conducting performance reviews
• Organizing and maintaining inventory
• Ensuring health and safety regulations are followed
• Leading/instructing individuals
• Addressing customers\' complaints or concerns
• Providing customer service
• Planning, organizing, directing, controlling and evaluating daily operations
• Supervising staff in various areas of responsibility
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
• This is a fast paced, often physically demanding environment requiring the ability to work under pressure.
• Flexible availability required

Your vibe and experience

Previous management experience working in food service or customer service is a definite asset.

What is most important is who you are

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.