Front Store Supervisor

Shoppers Drug Mart; Delson; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local pharmacy in Delson is looking for a part-time associate to manage customer service functions, ensure compliance with store policies, and train cashiers and merchandising staff. The ideal candidate should possess strong decision-making skills and problem-solving abilities. You will be responsible for maintaining a clean and organized store environment. Work benefits include flexible schedules, competitive pay, and a purchase discount program.

Benefits

Flexible and varied schedules

Competitive pay

Purchase discount program

Online learning through Academy

Qualifications

• Computer literate with organized skills.
• Efficient time management abilities.
• Knowledge of products and supplies.

Responsibilities

• Manage customer service functions including cash and merchandising.
• Train cashiers and merchandisers on job functions.
• Ensure compliance with loss prevention standards.

Skills

Planning

Judgement and Decision Making

Independent thinking

Problem solving

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY

Managing the customer service functions, including cash, cashiers and merchandising.

DUTIES & RESPONSIBILITIES

HUMAN RESOURCES

• Ensures cashier/merchandising staff comply with all store policies and operating procedures

• Trains cashiers/merchandisers in job functions

• Provides on-going guidance and instruction

LOSS PREVENTION

• Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

CUSTOMER SERVICE

• Ensures store employees present proper image to the public in accordance with Uniform Policy

• Answers inquiries regarding location of product, rainchecks, etc.

• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)

• Promotes the CSI Survey

MERCHANDISING

• Ensures shelves are clean and organized with proper rotation

• Ensures product displays are set up and taken down as directed by the AFSM/FSM

GENERAL

• Ensures standards of housekeeping and store image are maintained

• Complies with all Health and Safety requirements

• May be asked to perform clerical and banking duties

• Complies with all store policies and procedures

• Complies with loss prevention policies and procedures and ensures they are executed in the store

• Perform other duties as required including Cashier duties when necessary

QUALIFICATIONS

• Planning, Judgement and Decision Making

• Independent thinking as it relates to organizing store

• Problem solving is essential to ensure customer satisfaction

EXPERIENCE

• Computer literate

• Organized

• Efficient time management skills

• Knowledge of products and supplies

Why work in a Pharmaprix store community pharmacy?

Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Employment Type

Part time

Type of Role

Regular

Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.