Front Office Director - Create Memorable Guest Experiences

Arlo Hotels; Front of Yonge; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading lifestyle hotel chain in Ontario is seeking a Director of Front Office to lead the front office operations, ensuring outstanding service and maximizing room sales. The ideal candidate will have 2-3 years of management experience, a hospitality diploma, and excellent leadership skills. The Director will inspire the team, oversee front office duties, and develop team members to deliver memorable guest experiences. This is a full-time position with a dynamic work environment.

Qualifications

• Minimum 2-3 years in a management position.
• Hospitality or customer service experience required.
• Fire and Life Safety Director certification required within the first six months.

Responsibilities

• Oversees the Front Office Department.
• Maximizes room sales and revenue.
• Delivers outstanding service and creates memorable experiences.

Skills

Inspirational leadership

Customer service expertise

Team motivation

Communication skills

Education

Hospitality diploma or degree

Tools

Opera

PBX

Job description

A leading lifestyle hotel chain in Ontario is seeking a Director of Front Office to lead the front office operations, ensuring outstanding service and maximizing room sales. The ideal candidate will have 2-3 years of management experience, a hospitality diploma, and excellent leadership skills. The Director will inspire the team, oversee front office duties, and develop team members to deliver memorable guest experiences. This is a full-time position with a dynamic work environment.