Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading casual dining restaurant in Mississauga seeks a Front of House Supervisor. The role involves assisting the General Manager with daily operations and fostering team development to ensure an excellent dining experience for guests. If you thrive in a fast-paced environment and are passionate about hospitality, this is the role for you.

Benefits

Flexible scheduling

Career growth opportunities

Scholarship Program

Leadership Training Programs

Reward and recognition programs

Qualifications

• Experience in a supervisory role in a restaurant or hospitality environment.
• Commitment to training and developing team members.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist the General Manager with daily operations.
• Support training, development, and performance management of the Front of House team.
• Champion the Foundations of Hospitality and Food Safety standards.

Skills

Leadership abilities

Organizational skills

Effective time management

Job description

Overview

Front of House (FOH) Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

• Assist the General Manager with daily operations and support training, development, and performance management of the Front of House team members.
• Lead by example and work shoulder-to-shoulder with team members, coaching in the moment.
• Demonstrate a commitment to developing existing skills and pursuing ongoing learning and skill-building opportunities.
• Maintain strong organizational skills and effective time management to achieve goals.
• Build relationships by collaborating with all team members and maintaining a positive, cohesive work environment.
• Champion the Foundations of Hospitality, Boston Pizza's Brand Standards, and Food Safety.
• Communicate development opportunities to the AGM and FOH manager and support in these where possible.
• Maintain composure and thrive in a fast-paced environment.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!