Front Desk & Operations Manager

Gold's Gym - British Columbia; Port Coquitlam; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness company in Port Coquitlam is looking for a Management Team member. The ideal candidate will oversee operations, hire staff, and ensure excellent customer service within the gym environment. Candidates must possess strong leadership skills, basic cash handling knowledge, and be capable of resolving customer issues effectively. This role offers an hourly wage, fostering a collaborative and creative company culture. If you are passionate about fitness and leadership, we want to hear from you!

Qualifications

• Strong leadership abilities for managing teams and operations.
• Ability to handle challenging customer issues with tact.
• Basic knowledge of cash handling and reporting.

Responsibilities

• Manage operations team to follow policies and procedures.
• Hire, train, and supervise front desk and support staff.
• Communicate with GM to improve front desk operations.
• Ensure cleanliness and operational compliance in the gym.

Skills

Excellent communication skills

Organization skills

Customer service skills

Leadership skills

Basic cash procedures understanding

Basic computer skills

Patience and professionalism

Tools

Microsoft Word

Excel spreadsheet

Job description

A leading fitness company in Port Coquitlam is looking for a Management Team member. The ideal candidate will oversee operations, hire staff, and ensure excellent customer service within the gym environment. Candidates must possess strong leadership skills, basic cash handling knowledge, and be capable of resolving customer issues effectively. This role offers an hourly wage, fostering a collaborative and creative company culture. If you are passionate about fitness and leadership, we want to hear from you!