Front Desk & Customer Experience Specialist (Auto)

Steele Auto Group; New Brunswick; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automobile service provider in New Brunswick is looking for a customer service representative to greet clients, manage appointments, and educate them on procedures. The ideal candidate has two or more years of experience, a strong attention to detail, and excellent communication skills. Enjoy a competitive rewards package, including matched retirement savings, flexible health plans, and ongoing training through Steele University. This role offers a unique opportunity to grow within a supportive community-driven company.

Benefits

100% Matched Retirement Savings Plan

Flexible Health & Dental Plans

Mental Health & Wellness Support

Employee Discounts

Work Boot Reimbursement

Access to Steele University

Qualifications

• 2+ years of customer service experience, preferably in retail.
• High school diploma or GED required; college degree preferred.
• Strong attention to detail, punctual, and professional.

Responsibilities

• Greet walk-in customers professionally.
• Answer and direct phone calls; schedule estimates.
• Explain repair process, insurance claims, and payment procedures.

Skills

Customer service experience

Excellent communication skills

Organized

Proficient in Microsoft Office

Attention to detail

Education

High school diploma or GED

Tools

POS/management systems

Job description

A leading automobile service provider in New Brunswick is looking for a customer service representative to greet clients, manage appointments, and educate them on procedures. The ideal candidate has two or more years of experience, a strong attention to detail, and excellent communication skills. Enjoy a competitive rewards package, including matched retirement savings, flexible health plans, and ongoing training through Steele University. This role offers a unique opportunity to grow within a supportive community-driven company.