FRONT DESK Closing

Gold's Gym - British Columbia; Township of Langley; On-site; CAD 30,000 - 60,000; Part time

Job summary

A premier fitness center in British Columbia is seeking a part-time Front Desk Gym Receptionist. The ideal candidate will have previous customer service experience, strong communication skills, and a passion for fitness. Responsibilities include greeting members, handling inquiries, and managing cash transactions. Join a positive and collaborative team environment with perks like complimentary club membership.

Benefits

Complimentary club membership

Discount on gym merchandise and services

Qualifications

• Must have reliable transportation for early or late shifts.
• Valid First Aid certification is an asset.
• Ability to work both alone and in groups.

Responsibilities

• Greet members and guests to encourage a positive culture.
• Ensure member inquiries are handled professionally.
• Complete all onboarding and training.
• Handle cash transactions accurately.

Skills

Service driven with an enthusiastic attitude

Previous customer service experience

Excellent written and verbal communication skills

Critical thinking / problem solving skills

Fluent in English

Education

High school diploma

Tools

Microsoft Office (Word, Outlook, Excel)

POS terminals

Job description

FRONT DESK GYM RECEPTIONIST

Gold’s Gym Langley is hiring a part‑time Gym Receptionist, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!

About Gold’s Gym Langley

Located just North of Langley Township – This facility is our largest premier facility, with a fully equipped women's only area, private training area, expansive weight room, over 20 group classes per week, functional turf area and a fully stocked smoothie/snack and supplement bar.

We are searching for a NEW team member! To work MID days and closing.

Time of Work

Must be available until 8:15pm 1 weekend day and 11:15pm Tuesday Wednesday Friday

• additional shifts available to pick up
• Requested training shifts may be mid day for the first 7-10 days of employment.
• Shifts are 4-7 hours in length – approx 14-24 hours per week.

What we need from you

• Service driven with an enthusiastic attitude.
• Previous customer service experience required.
• High school diploma required.
• Excellent written and verbal communication skills.
• Valid First Aid certification an asset.
• Fluent in English – Ability to speak other languages an asset.
• Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
• Knowledge of cash handling / previous experience with POS terminals.
• Ability work both alone and in groups.
• Critical thinking / problem solving skills.
• Must have reliable transportation (important for openers and closers due to limited bus services in this area)

Key Responsibilities

• Complete all On boarding and intro training in full.
• Greet members and guest enthusiastically to encourage a positive culture at the club.
• Ensures all member and guest inquires and requests are handled with care and professionalism.
• Ensures all notes and tracking on comments and concerns are tracked using appropriate company software's.
• Monitor member check-ins / Check-in guests ensuring all policies and processes are completed in detail.
• Ensure all payments and cash handling is completed in detail – balanced and all POS transactions are closed.
• Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
• Complete all guest check in procedures.
• Work closely with leaders and team members to ensure facility is cleaned and well upkept during open/shift hours.
• Ensuring all proper closing procedures are completed with team members.
• Preform any general end of night cleaning duties and communications to external cleaners as needed.
• Complete any and all general administrative and clerical duties as needed by the company.

What We Offer

• Positive, rewarding, and collaborative team environment.
• Complimentary club membership.
• Discount on Gold’s Gym merchandise and services.

NOTE

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://goldsgymbc.ca/

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest