front desk clerk, hotel

YUKON INN; Whitehorse; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local hotel in Whitehorse is seeking a Front Desk Agent to handle guest registrations, reservations, and provide excellent customer service. This full-time position requires a high school diploma and offers an hourly wage of $19. The ideal candidate should have strong interpersonal skills and the ability to work efficiently in a fast-paced environment. Experience is an asset.

Benefits

Group insurance benefits

Life insurance

Qualifications

• Experience is an asset.
• Must be a permanent or temporary resident of Canada authorized to work.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Use a central reservation system (CRS).
• Perform light housekeeping and cleaning duties.
• Provide customer service.

Skills

Efficient interpersonal skills

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

Multi-line switchboard

Word processing software

Central reservation system (CRS)

Spreadsheet

Internet

Job description

Posted on September 16, 2025 by Yukon Inn

Job details

• Location Whitehorse, YT Y1A 1K1
• Salary 19.00 hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)
• Spreadsheet
• Internet

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Group insurance benefits
• Life insurance

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-10-16

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.