Front Desk Administrator

Property.ca; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A real estate brokerage in Toronto is seeking a Front Desk Administrator to manage administrative support and serve as the face of the office. Responsibilities include answering calls, facilitating Open House preparations, and providing client support. Ideal candidates will have 2+ years in real estate and excellent customer service skills. This position requires working Monday to Friday evenings with alternating weekend shifts.

Qualifications

• Minimum 2+ years’ experience in the real estate industry required.
• Ability to identify client and agent needs using superior communication skills.
• Ability to handle a busy, fast-paced environment with multiple priorities.

Responsibilities

• Answer all incoming calls and forward calls to appropriate personnel.
• Respond to clients in a friendly and professional manner.
• Prepare, label, and clean Open House signs for agents.

Skills

Customer service

Communication skills

Computer skills

Analytical skills

Organizational skills

Tools

Adobe

Microsoft Outlook

Job description

About us

Property.ca, Real Estate Brokerage is a dynamic and forward-thinking firm dedicated to providing exceptional real estate services in Canada. Committed to innovation, we leverage cutting-edge technology to enhance the home buying and selling experience. Our team of skilled professionals, including experienced agents and support staff, strives to exceed client expectations by offering personalized guidance, in-depth market knowledge, and a commitment to transparency. At Property.ca, we understand the significance of home transactions and work tirelessly to create a seamless process for our clients, ensuring they achieve their real estate goals.

With a focus on fostering a culture of success, support, and teamwork, Property.ca is not just a brokerage; it's a community of passionate individuals dedicated to elevating the real estate industry. We prioritize continuous growth and stay ahead of industry trends to provide innovative solutions and services. Whether it's navigating complex market conditions, embracing technological advancements, or delivering top-notch customer service, Property.ca Real Estate Brokerage is at the forefront of shaping the future of real estate experiences in Canada.

About the Role

We are seeking a professional and proactive Front Desk Administrator to be the face of our office and provide administrative support to our real estate agents. You will be responsible for greeting clients and efficiently addressing or redirecting their inquiries to appropriate personnel. If you thrive in a fast-paced environment and have a passion for real estate, apply now to join our winning team!

What’s Involved

• Answer all incoming calls and forward calls to the appropriate personnel
• Respond and speak to all clients in a friendly and professional manner that represents the brand and image of the organization
• Facilitating the preparation, labelling and cleaning of Open House signs for agents
• Upload and update listings to TRREB’s MLS system
• Provide an excellent 'first impression' of Property.ca
• Use BrokerBay to log and confirm showing requests
• Provide customer support to sales representatives
• Receive deposit cheques and issue receipts
• Other administrative duties as assigned

Talent Specs

• Proven customer service with a timely response to customer inquiries in a pleasant, courteous, and professional manner
• Ability to identify the needs of both our clients and agents using superior communication skills.
• Excellent computer skills with knowledge of Adobe and Microsoft Outlook
• Minimum 2+ years’ experience in the real estate industry is mandatory.
• Excellent analytical skills and organizational skills
• Independent worker and approachable, positive, and respectful team player
• Ability to handle a very busy, fast-paced environment with multiple priorities.
• This position requires working the front desk at the corporate office, Mon-Fri 5pm to 9pm with alternating evening weekend shifts, Sat 10am-6pm and Sun 12pm-5pm.

“Property.ca provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.”

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.