food service supervisor

Banquet Burger; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the food service industry, Banquet Burger, is seeking a Food Service Supervisor for its Toronto location. The role involves training staff, ensuring quality control, and addressing customer concerns while managing a fast-paced, demanding environment. Ideal candidates will have a strong client focus, interpersonal skills, and at least one year of supervisory experience in food service.

Qualifications

• 1 to 2 years of experience in food service supervision required.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality and control standards are met.
• Address customer complaints.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• Hot

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

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