Food Service Supervisor

A&W Restaurants; Summerland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known fast-food franchise in Summerland is seeking a full-time Food Service Supervisor. Responsibilities include ensuring customer safety, managing staff, and maintaining service standards. Ideal candidates have at least 3 years of food preparation experience, a passion for customer service, and excellent communication skills. This is a permanent position with competitive pay and benefits.

Benefits

Dental benefits

Group insurance benefits

Optional life insurance benefits

Vision care

Qualifications

• Minimum 3 years experience in food preparation.
• Passion for guest service and creating exceptional guest experiences.
• Availability to work 32-40 hours/week.

Responsibilities

• Ensure well-being and safety of customers and staff.
• Manage production demands and service standards.
• Train and coach staff as directed.
• Complete daily paperwork and assist in inventory control.

Skills

Guest service skills

Excellent communication skills

Ability to work in a fast-paced environment

Education

Secondary school education

Job description

A&W in Summerland, BC, (Okanagan Good Food Company Inc.) is seeking full-time, permanent Food Service Supervisors, to start immediately at our 14404 Rosedale Avenue, V0H 1Z0, location.

No# of Positions: 2

Terms of Employment: 2 years permanent

Wage: $20.00 per hour

Benefits Package: Dental benefits, Group insurance benefits, Optional Life insurance benefits, Visioncare

Hours/week: 32

Education: Secondary school

Work Experience: Minimum 3 years experience in food preparation.

Responsibilities

• Ensures the well-being and safety of customers and staff.
• Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
• Opens/closes the restaurant, with access to the safe and/or float.
• In absence of senior management assigns workstations and manages breaks.
• In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
• Completes daily paperwork as required.
• Trains/coaches staff side-by-side as directed.
• In absence of senior management, confronts poor performance of staff and praises exceptional performance.
• It is expected that you will be working hands‑on alongside the restaurant team.
• Completes daily and weekly accounting administration as assigned by senior management.
• Assists inventory control, ordering and cost control as assigned by senior management.
• Applies cash and food cost management principles.

Customer Responsibilities

• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures a high level of service to guests through efficient preparation, stocking, and staff positioning.
• In absence of senior management manages accidents or complaints, implementing service recovery program.
• Ensures teams appearance is up to standard.

Apply for this job if you:

• Have a passion for guest service and creating exceptional guest experiences.
• Enjoy working in a fast‑paced environment.
• Have excellent communication skills.
• Enjoy learning new things.
• Have a ready smile and a warm personality.
• Are available to work 32-40 hours/week.

How To Apply:

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!

Have you worked a minimum of 3 years in the food industry, within the previous 5 years?

What is the highest level position you held in the food preparation industry? (i.e.: supervisor, manager, etc.)

I currently live in this area, or, I am prepared to relocate to this area