food service supervisor

Quiznos Sub; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading food service establishment is seeking a supervisor to oversee kitchen staff and ensure quality service. The ideal candidate will have a secondary school diploma and 2-3 years of experience in a similar role. Responsibilities include staff training, quality control, and customer service. This is a fast-paced position requiring strong interpersonal skills and the ability to work under pressure.

Qualifications

• 2 years to less than 3 years of experience in a supervisory role.
• Knowledge of culinary genres and food safety procedures is essential.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Ensure food and service meet quality control standards.
• Address customer complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Tools

Uniform

Job description

Overview

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• 2 years to less than 3 years

Work must be completed on site; remote work is not an option.

Work setting

• Food service establishment
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Ensure food and service meet quality control standards
• Prepare budget and cost estimates
• Address customer complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for the chef
• Have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Employment groups

This employer promotes equal employment opportunities for all applicants, including those self-identifying as members of these groups:

• Support for newcomers and refugees
• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural training to create a welcoming environment
• Support for youths
• Provides awareness training to create a welcoming environment for youth
• Support for mature workers
• Provides awareness training to create a welcoming environment for mature workers