Food & Beverage Supervisor

Gateway Casinos & Entertainment; Penticton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent gaming and entertainment firm in Penticton is seeking a full-time Food and Beverage Manager. The role involves managing front-of-house activities, ensuring service quality, and leading a motivated team. Candidates should possess leadership and customer service skills, with 1-2 years of restaurant supervision experience. This position offers a supportive work environment, benefits package, and career advancement opportunities. Ideal for individuals keen on flexible hours and thriving in a dynamic atmosphere.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• 1 to 2 years of experience in restaurant supervision or an equivalent combination of education and experience.
• Ability to obtain registration with either the BCLC, AGLC or AGCO based on province.
• FOODSAFE Level 1 Certificate for BC or equivalent Mini Food Safety Course for Alberta.

Responsibilities

• Manage staff service activities, resources, budget, and scheduling.
• Supervise and mentor the team; conduct recruitment, training, task allocation, and performance evaluation.
• Contribute to the menu and ensure that front-of-house offerings are of the highest caliber.

Skills

Leadership skills

Customer service skills

Time management

Education

1 to 2 years experience in restaurant supervision or equivalent

FOODSAFE Level 1 Certificate (In BC) or equivalent

Job description

Penticton,BC Food and Beverage Match Eatery & Public House Full-Time (Regular) Application Deadline (Internal Applicants Only): 01/11/2026

With a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience!

Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

A Great Fit, if You

• Take initiative in resolving issues and can empower a team to excel
• Love building relationships, and encouraging open communication and collaboration
• Manage your time well while handling multiple tasks under pressure
• Enjoy the excitement of casino operations
• Balance the strategic with the hands-on
• Are keen on the details and like to balance people interaction with daily paperwork
• Feel most energetic at night and benefit from working flexible hours, evenings, and weekends

Key Responsibilities

• Manages staff service activities, resources, budget and scheduling
• Supervises and mentors the team; conduct recruitment, training, task allocation, and performance evaluation
• Contributes to the menu and ensures that front-of-house offerings are of the highest caliber
• Maintains and promotes updated knowledge of company policies and procedures
• Collaborates with management and coordinates food and beverage service for special events

What You Bring

• 1 to 2 years experience in restaurant supervision or an equivalent combination of education, and experience
• The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province)
• FOODSAFE Level 1 Certificate (In BC) / Mini Food Safety Course (In Alberta)
• DealUs In training completed prior to start date (In Alberta)
• Leadership skills – able to direct and supervise staff
• Customer service skills – able to exceed guest expectations
• Able to lift up to 15 pounds

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2022, Gateway celebrated 30 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.