Food & Beverage Server

Explorers’ Edge; Gravenhurst; On-site; Full time

Job summary

A resort in Ontario is hiring for the position of SERVER to provide exceptional customer service in the Boathouse Restaurant. Duties include greeting guests, managing orders, and ensuring dining satisfaction. Candidates must be at least 18 years old, preferably with experience in casual fine dining, and have Smart Serve certification. Full-time and part-time roles available; staff housing provided.

Benefits

Bonus upon completion of your contract

$500 for referring team members

Complimentary 2-night stay (off season)

Use of resort amenities

Discounts on meals and activities

Employee Wellness Program

Qualifications

• Minimum of 18 years of age.
• Previous experience in casual fine dining is an asset.

Responsibilities

• Greet guests, present menus, inform of specials.
• Take food and beverage orders and relay them accurately.
• Ensure guest satisfaction and report problems promptly.

Skills

Exceptional customer service

Ability to work under pressure

Knowledge of food and beverage

Education

Ontario Smart Serve certification

Food handling certification (asset)

First Aid/CPR certification (asset)

Job description

Overview

Taboo Muskoka is hiring! Do you love meeting new people and delivering exceptional customer service? If you have your SMART SERVE, are a self starter, can work under pressure, and have a sense of urgency to exceed guest expectations, keep reading to see if this role is for you!

Come work & play on beautiful Lake Muskoka this summer! Taboo Muskoka is a privately owned Resort and Golf Operation in Gravenhurst, Ontario. Our mandate is to ‘Create happiness by offering incredible Muskoka experiences to our guests and team.’

Our Food & Beverage team is looking for SERVERS to work in the Boathouse Restaurant. Serving leisure guests, condo owners, locals and/or working events with corporate clients on Lake Muskoka is a great way to spend your summer. STAFF HOUSING IS AVAILABLE!

Full time and part-time positions are available with various start and end dates ranging from September through the end of October. Join Taboo Muskoka’s Food & Beverage team now!

BENEFITS OF WORKING AT TABOO MUSKOKA

• Bonus upon completion of your contract*
• $500 for referring fellow team members and earning $ for bringing in business*
• Complimentary 2-night stay (off season)
• Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf
• Staff housing available (located in town of Gravenhurst – short 7kms or 5 mins from the resort)
• Shuttle services to and from staff housing and the resort available
• Staff (and friends and family) discounts on meals, rooms, merchandise and golf
• Staff appreciation events and activities
• Employee Wellness Program
• Some conditions apply. Inquire within for more details.

KEY RESPONSIBILITIES

• Greet guests, present menus, inform of any specials, make recommendations and answer questions regarding food and beverage items.
• Take food and beverage orders and accurately relay to kitchen and bar staff via the POS system in a timely fashion, accurately and effectively communicating any modifications if required.
• Up-sell wine and beverage items to compliment food selections.
• Serve all food and beverage orders efficiently using proper service etiquette.
• Ensure guest satisfaction and report any problems or concerns to Dining Room Supervisor and/or Chef.
• Ensure that the dining room area is properly set, cleared, cleaned and re-set throughout the entire shift, completion of side duties;
• Ensuring guest complaints are resolved in a professional way
• Other duties as and when assigned.

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• Previous experience in casual fine dining an asset.
• Must be a minimum of 18 years of age
• Ontario Smart Serve certification
• Food handling certification an asset but not required.
• First Aid/CPR certification an asset but not required.

PHYSICAL ENVIRONMENT/REQUIREMENTS

• Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room and conference rooms.
• Moving furniture when preparing special arrangements.
• Walking, bending, carrying glassware, plates, glass racks, large platters, and chaffing dishes.
• Ability to lift up to 50 LBS.
• Long periods of standing on your feet.
• Must be willing to work multiple shifts including, morning, afternoon, evenings, weekends and holidays.

Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

The job description(s) presented in this posting are solely that of the employer. Explorers’ Edge is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.