Food & Beverage Coordinator

AccorHotel; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading hotel organization in Metro Vancouver is seeking an experienced individual for a full-time position focused on Food & Beverage services and administrative tasks. Candidates should have at least one year of supervisory experience in Food & Beverage and strong organizational skills. The ideal candidate will excel in communication and possess computer proficiency, including Microsoft Office Suite. This role does not offer remote work and aims to promote diversity within the workplace.

Qualifications

• 1+ years of Food & Beverage supervisory experience preferred.
• Experience in an administrative role is required.
• Discreet and professional with the ability to manage confidential information.

Responsibilities

• Act as main point of contact for Food & Beverage services.
• Ensure communication between departments is clear and effective.
• Assist with recruitment and maintain inventory.

Skills

Food & Beverage experience

Organizational skills

Detail-oriented

Excellent communication skills

Computer proficiency

Education

College or University education in Hospitality Administration or Communication

Tools

Microsoft Office Suite

InDesign

Job description

Overview

Summary of Responsibilities

• Consistently offer professional, friendly and engaging service as the main point of contact for Food & Beverage, directing phone calls, emails and acting as an ambassador and administrator to provide timely and professional response with the aim of exceeding expectations of our colleagues, guests and leaders.
• Communicate daily Food & Beverage business levels, trends, groups in house, local events, holiday offerings, daily specials and more.
• Ensure clear and effective communication between the F&B leadership team, Catering and Sales department, & Executive Office for all information related to colleague and guest needs & human resources information.
• Assist with recruitment by pre-screening candidates.
• Maintain & purchase inventory of office items including printers & computers and operational needs such as smallwares through our internal ordering system (Birchstreet).
• Assist in monthly & yearly inventory for Restaurants, Banquet, Culinary and Stewarding.
• Maintain Colleague Communication boards to provide up-to-date and relevant information at all times.
• Process digital photographs and prepare posters, flyers and other internal documents.
• Report Engineering maintenance requests through the Royal Service System for Restaurants, In Room Dining, Banquet, Culinary and Stewarding.
• Review and file monthly EHC records. Provide feedback to Executive Chef, Chief Steward and Director of F&B where applicable.
• Create, update & maintain employee contact list.
• Assist with the completion of spot checks and sign off on daily audit controls including void logs and house accounts.
• Arrange monthly Colleague communication meetings for ARC, In Room Dining, Banquet, Culinary and Stewarding; record, store & communicate meeting minutes.
• Create, edit & print all seasonal menus & applicable changes for F&B outlets.
• Champion OpenTable online booking system, including special events and large group bookings.
• Responsible for scheduling invoicing & liaising with ARC entertainment.
• Manage all large party bookings, buyouts, seasonal and holiday events for ARC Restaurant by leveraging internal booking systems such as Sertifi & OpenTable and effectively communicating with internal and external stakeholders including clients, leaders, Culinary & Stewarding teams.
• Assist Leadership in creating tracking, scheduling and approving vacations, sick call coverage and communicating with colleagues in relation to schedule changes.
• Payroll management from daily administration to Watson scheduling & bi-weekly submission with accuracy and strong attention to detail.
• Leverage internal and external ordering programs to complete food ordering; this may also require sourcing where applicable.
• Other duties as assigned.

Qualifications

• Passionate Food & Beverage professional with a minimum of one year of Food & Beverage experience in a supervisory role is an asset.
• Highly organized and detail-oriented individual able to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Professional, friendly, engaging service-focused individual with excellent phone manner.
• Previous experience in an administrative role required.
• One year of experience in a coordinator, sales or administrative role is preferred.
• Discreet and professional with the ability to manage confidential information.
• Excellent communication and interpersonal skills both verbal and written.
• Strong computer proficiency including Microsoft Office Suite.
• Experience with InDesign is an asset.
• College or University education in Hospitality Administration or Communication or equivalent relative experience is an asset.

Additional Information

Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor; visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Remote Work: No

Employment Type: Full-time

Key Skills: Bidding, Arabic Speaking, Fund Management, ERP, Airlines, Corrosion

Experience: years

Vacancy: 1