Food and Beverage Supervisor (Seasonal)

Marriott Hotels Resorts; Kelowna; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading hotel group in Kelowna is seeking a supervisory staff member to ensure optimum service and teamwork among staff. Candidates should have at least 2 years of related experience and 1 year in a supervisory role. This full-time position offers an hourly salary of $26.15, with responsibilities including monitoring dining rooms and assisting with staff training.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works as a team to meet guest needs.
• Monitor dining rooms for seating availability and safety.
• Assist management in hiring and training staff.

Skills

Team leadership

Customer service

Conflict resolution

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Description

POSITION SUMMARY: Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Inspect storage areas for organization, use of FIFO and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service safety and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop and implement new ways to increase organizational efficiency, productivity, quality, safety and/or cost-savings. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools, equipment or machines (e.g. to identify defects). Stand, sit or walk for an extended period of time or for an entire work shift. Move lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow, confined or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

Qualifications

Preferred Qualifications

Education : High school diploma or G.E.D. equivalent.

Related Work Experience : At least 2 years of related work experience.

Supervisory Experience : At least 1 year of supervisory experience.

License or Certification : None

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary : 26 - 26

Pay Range : The pay range for this position is $26.15 to $26.15 per hour.

Equal Opportunity & Accessibility

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Notification to Applicants : Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Required Experience : Manager