Fit4Less Host - Whitby Brock Street N

Fit4Less Canada; Whitby; On-site; CAD 30,000 - 60,000; Part time

Job summary

A health and fitness organization in Whitby is looking for a Host. The role includes providing friendly customer service, maintaining cleanliness, and promoting membership benefits. Candidates should have strong communication skills and previous teamwork experience. The position is part-time with compensation set at minimum wage, reflecting approximately $9,500 annually based on scheduled hours. This is an entry-level position with opportunities for advancement and a fun environment.

Benefits

Opportunities for advancement

Free fitness membership

Energetic atmosphere

Qualifications

• 1 year of teamwork and/or volunteer experience.
• Ability to remain calm under pressure.
• First Aid, CPR-A & AED Certification.

Responsibilities

• Provide friendly customer service and cleanliness.
• Report deficiencies and incidents using standard guidelines.
• Promote memberships and guide members through automated options.

Skills

Teamwork experience

Verbal communication skills

Written communication skills

Stress management

Customer service orientation

Education

High School diploma or equivalent

Job description

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’s friendly, clean, and automated brand.

Job Summary

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor and contributes to an “everybody cleans” mindset. Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members. Welcomes everybody warmly in the club with hi, bye and thank you. Helps and educates members and guests with memberships, amenities, automation and processes. Promotes black card amenities and memberships. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations. Completes tasks and responsibilities by the set timelines. Informs and works with the manager for progress relating to customer service and escalation support. Addresses, informs and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Ideal Fit4Less Candidate

• High School diploma, or working toward completion.


• 1 year teamwork and/or volunteer experience


• Verbal communication skills


• Written communication skills


• WHMIS


• First Aid, CPR‑A & AED Certification


• Puts a lot of effort into their activities.


• Remains calm under pressure and can handle stress.


• Is dedicated to meeting the expectations and requirements of both internal and external customers.


• Values time and uses their time effectively and efficiently.

Working with Fit4Less Gives You

• Opportunities for advancement


• Free Fitness membership


• Fun and energetic atmosphere to come to every day!

Compensation

The selected candidate will be paid minimum wage. The expected annual total compensation is $9,500 determined by the expected total number of scheduled hours per year.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Design, Art/Creative, and Information Technology

Industry

Wellness and Fitness Services

This job posting is for an existing vacancy.