Fit4Less Host - Surrey Scott Road Centre

Fit4Less Canada; Surrey; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness service provider is seeking a Fit4Less Host in Surrey to provide friendly customer service, ensure cleanliness, and assist with membership management. Ideal candidates will possess strong communication skills and a commitment to customer satisfaction. This role offers a compensation of $17.85 with a fun atmosphere and opportunities for career advancement.

Benefits

Opportunities for advancement

Free Fitness membership

Fun and energetic atmosphere

Qualifications

• Puts a lot of effort into their activities.
• Values time and uses their time effectively.
• Dedicated to meeting expectations of customers.

Responsibilities

• Cleans and tidies to cleanliness standards.
• Provides friendly customer interaction on the workout floor.
• Sells and suggests memberships to support Fit4Less purpose.

Skills

Verbal communication skills

Written communication skills

Teamwork and/or volunteer experience

Ability to remain calm under pressure

Education

High School diploma

Tools

WHMIS certification

First Aid, CPR-A & AED Certification

Job description

Overview

Fit4Less Host – Surrey Scott Road Centre. The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Responsibilities

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
• Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
• Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Customer Service and Operations

• Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.
• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities, automation and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
• Informs and works with the manager for progress relating to customer service and escalation support.
• Addresses, informs and reports incidents of concern using the standard process expectations.

Ideal Candidate

• High School diploma, or working toward completion.
• 1 year teamwork and / or volunteer experience
• Verbal communication skills
• Written communication skills
• WHMIS
• First Aid, CPR-A & AED Certification
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Benefits

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation

17.85

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job posting and security

To help protect against potential hiring scams, please verify that the person you are communicating with has a @fit4less.ca email address. Fit4Less positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site.

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