Field Specialist

Clutch Canada; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading online vehicle platform in Mississauga is seeking a Field Specialist to ensure smooth vehicle deliveries and pickups. The role includes inspecting vehicles, managing paperwork, and providing excellent customer service. Candidates should have a high school diploma, a valid G2 driver's license, and a passion for cars. Join a growing team dedicated to enhancing the car buying experience, with competitive benefits and a supportive environment.

Benefits

Health and dental benefits from day one

Paid time off

Free snacks and drinks

Qualifications

• Valid Ontario G2 driver’s license and clean driving record.
• Able to work 40 hours a week, including one weekend day.
• Clear criminal background check.

Responsibilities

• Handle vehicle deliveries and pickups safely.
• Inspect vehicles for cosmetic concerns or damage.
• Complete customer paperwork accurately.

Skills

Customer service

Vehicle inspections

Time management

Education

High school diploma or equivalent

Job description

Field Specialist – Vehicle Delivery & Inspection

Location: Mississauga, ON
Company: Clutch (Ranked #3 on Deloitte’s Enterprise Leaders List 2024)

About Clutch

Clutch is Canada’s first fully online platform for buying and selling cars. We make car ownership simple, transparent, and stress-free.

Our team is built around one main goal — giving customers the best possible experience. We do that by living our values every day:

• Deliver great service to our customers and community.
• Embrace challenges and find ways to improve.
• Assist teammates and customers when they need support.
• Lead with ownership, integrity, and accountability.

If you want to be part of a growing company that’s changing how people buy and sell cars, we’d love to have you on the team.

About the Job

We’re looking for a Field Specialist to help ensure our customers have a smooth and positive experience when picking up or dropping off their vehicles. You’ll be the friendly face of Clutch — handling inspections, paperwork, and key exchanges while making sure everything runs on time and to our standards.

What You’ll Do

• Handle vehicle deliveries and pickups safely and on schedule.
• Inspect vehicles for any cosmetic concerns or damage.
• Complete customer paperwork and record notes accurately.
• Communicate clearly with customers about appointments and next steps.
• Answer any questions about their new vehicle and the process.
• Install or transfer license plates when needed.
• Provide friendly, professional service and handle concerns respectfully.
• Help your team with related duties when needed.

What You’ll Bring

• High school diploma or equivalent.
• Valid Ontario G2 driver’s license and clean driving record.
• Clear criminal background check.
• Able to work 40 hours a week, including one weekend day.
• Willing to travel between Mississauga and Etobicoke locations.

It’s a plus if you have:

• A valid OMVIC License (or are open to getting one — we’ll help).
• Experience with vehicle inspections, delivery, or logistics.
• A genuine interest in cars and great customer service.

Why You’ll Love Working Here

• Consistent hours and a stable schedule.
• Support to earn your OMVIC License.
• Health and dental benefits from day one.
• Paid time off so you can rest and recharge.
• A modern, well-equipped facility in Mississauga.
• Free snacks, drinks, and access to great employee amenities.