Family Support Worker

Huu-ay-aht First Nations; Port Alberni; On-site; CAD 68,000 - 80,000; Full time

Job summary

A First Nations organization seeks a Family Support Worker in Port Alberni to provide strong family support services. The role emphasizes advocacy, wellness planning, and crisis management within the community. Candidates should have a diploma in Human Services or extensive experience advocating for families. Skills required include cultural sensitivity and proficiency in Microsoft programs. This position incorporates working with First Nations citizens to promote healthy family lifestyles and offers competitive compensation.

Qualifications

• Understanding of intergenerational experiences and wellness pathways.
• Experience working with First Nations people and knowledge of relevant issues.
• Ability to work independently and as part of a team.

Responsibilities

• Provide immediate support during interactions with protection services.
• Facilitate health and wellness programs for families.
• Build and maintain client files and documentation.
• Actively coordinate outreach services for citizens.

Skills

Advocating for families

Cultural sensitivity

Crisis management

Building supportive relationships

Education

Diploma in Human Services or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

Permanent Full Time: Family Support Worker

Location: Child and Family Wellness ʔumʔiiqsu Centre and Anacla Government Office

Salary Range: $68,000 - $80,000 per annum

Authority Relationship: Child and Family Wellness Manager

Position Summary

Huu-ay-aht First Nations is showing initiative and leadership in a concentrated effort to bring the nation's children home and to provide strong support to the Nation's citizens throughout the life cycle. This includes ensuring strong frontline support for Huu-ay-aht families and citizens. The Family Support Worker is a frontline staff member who provides strong support and preventive tools to Huu-ay-aht citizens to help them build healthy, strong family lives.

Key Accountabilities

• Promoting child and family wellness through advocacy, direct support, and program activities.
• Support parents, extended families, and the community in protecting children from abuse and neglect.
• Build supportive, caring arrangements that draw on several family members and community members when necessary.

Job Duties

• Provide immediate and consistent Nation involvement when working with protection services.
• Support crisis management and safety planning with families by ensuring that safety and advance plans are put in place before a crisis.
• Providing home and community-based support and prevention services to Huu-ay-aht First Nations children and families.
• Actively identify Huu-ay-aht supports.
• Navigating and coordinating proactive outreach services for Huu-ay-aht citizens throughout the lifecycle.
• Work with other Huu-ay-aht services and external resources to provide wrap‑around, life cycle care for Huu-ay-aht citizens.
• Build family‑specific supports with strength‑based and solution‑focused practice.
• Focus on healing from intergenerational trauma.
• Promotes healthy lifestyles and relationships with clients and proactive service representatives.
• Facilitates health and wellness groups and individual support programs.
• Develops and facilitates parent education opportunities.
• Supports clients through a strength‑based, solution‑focused practice.
• Attends family planning and case management meetings.
• Work effectively and productively within the Huu-ay-aht organization during the evolution of and transition to strengthened service provision to Huu-ay-aht families.
• Provides after‑hours and weekend child protection support.
• Maintains client files and all other required forms of documentation in a thorough, clear, and concise manner.
• Performs regular reporting of activities and program statistics as required.

Operational Requirements

• Valid class 5 driver’s license
• Some travel, including overnight and or weekends.
• Willingness and ability to work overtime, including evenings and or weekends.
• Successful background checks, employment verification, criminal record checks, including vulnerable persons, reference checks, and education/credential verification.

Educational and Experience Requirements

• Diploma in Human Services, or experience advocating for families within the community, wellness planning, and social services
• Understanding of intergenerational experiences and wellness pathway
• Experience working with First Nations people, knowledge of issues unique to First Nations people, and demonstrated cultural sensitivity.
• Demonstrated ability to work independently and as part of a team.
• Experience using Microsoft Programs, including Word, Excel, PowerPoint, and Teams.
• Experience with online platforms.
• Ability to work in a performance‑focused, fast‑paced environment in alignment with Huu-ay‑aht First Nations values, culture, and business goals.

We thank all applicants for their interest in this position; however, only those candidates selected for an interview will be contacted. Please email your covering letter & resume to [e-mail], fax [phone], or mail to Human Resources Manager, 4644 Adelaide St, Port Alberni, BC, V9Y 6N4. Please quote Family Support Worker Job Posting. Closing date for this position is January 9, 2026, at 4:00 pm.