Family Mediator

Government of Alberta; Red Deer; Hybrid; CAD 68,000 - 89,000; Full time

Job summary

A provincial government body in Alberta is looking for a skilled Family Mediator to assist families in resolving disputes regarding parenting, guardianship, and child support. The successful candidate should possess strong mediation, negotiation skills, and relevant educational qualifications. The position is full-time, with flexible Hybrid work arrangements available.

Qualifications

• Experience in mediation with families in conflict.
• Strong knowledge of Family Law.
• Ability to work with sensitive family matters.

Responsibilities

• Conduct mediation sessions with families.
• Assess cases for mediation suitability.
• Provide client-focused mediation services.

Skills

Conflict resolution

Negotiation

Mediation

Child development knowledge

Organizational skills

Education

Bachelor of Social Work or related field

Minimum 180 hours of mediation training

Job description

Overview

Job Title: Family Mediator

Job Requisition ID: 72536

Ministry: Justice

Location: Grande Prairie or Red Deer

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent / Temporary: Permanent

Scope: Open Competition

Closing Date: September 18, 2025

Classification: Human Services Worker 5

Salary: $2,628.47 to $3,397.79 bi-weekly ($68,603 - $88,682 / year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve. For more information on diversity and inclusion, please visit the Alberta diversity and inclusion policy page.

The Court and Justice Services (CJS) Division provides a wide range of resolution and court services for people involved in legal disputes. In collaboration with the courts of Alberta, Court and Justice Services provides programs and services including educating and helping Albertans find solutions for legal issues, navigating the court system, offering programs at no cost or a nominal charge, and administrative support to all courts in Alberta. To learn more about Court and Justice Services, please follow the link to the website.

About the role

Are you an experienced Family Mediator skilled at working with families seeking resolution to parenting, guardianship, and child support disputes? Come join the Business and Resolution Services team in a rewarding position located in Red Deer or Grande Prairie.

In this role, your key responsibilities will include, but are not limited to:

• MEDIATION SERVICE DELIVERY
• Screen and assess cases to determine if family mediation is appropriate.
• Conduct pre-mediation sessions to ensure parties understand their options and are prepared to proceed, including providing appropriate resources and screening for safety concerns.
• Provide non-evaluative, facilitative, client-focused, ethical approach to mediation.
• Enter into service agreements with clients.
• Use effective strategies in high conflict situations.
• Help parties address needs and interests, focusing on best interests of the children.
• Possess knowledge of relevant Family Law.
• Provide written summary of agreements for clients.
• Assist parties in adjusting to new family structure and circumstances.
• Engage in peer consultation and co-mediation as a means of maintaining and enhancing professional standards and performance levels.
• CONSULTATION & PUBLIC RELATIONS
• Consult with Family Court Counsellors, Case flow Coordinators and other department, government, and community agencies regarding appropriateness of mediation as a means of resolving
• Participate in government and community-based agencies, boards, or groups to provide links between Business and Resolution Services and the community.

To be successful in this role, you will bring :

• Excellent conflict resolution, negotiation and mediation skills including multi-party and high conflict mediation.
• Strong knowledge of child development and the needs of children in a separation or divorce.
• Strong assessment skills to foster mediator and practitioner development.
• Ability to provide leadership and mentoring to staff.
• Strong organizational skills to handle the volume and complexity of work.
• Ability to work well in a team environment and independently.
• Ability to work with sensitive and complex matters involving families and children.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: Alberta Public Service Competency Model (URL provided in original posting).

The successful candidate will possess the following Alberta Public Service competencies :

• Agility: You anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.
• System Thinking: You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.
• Develop Networks: You proactively build networks, connecting and building trust in relationships with different stakeholders.
• Build Collaborative Environments: You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Creative Problem Solving: You assess options and implications in new ways to achieve outcomes and solutions.
• Drive For Results: You determine what outcomes are important and maximize the use of resources.

Qualifications

A minimum of 180 hours of Mediation, and/or Alternative Dispute Resolution, and/or Conflict Management training is required, of which at least 40 hours must be in the area of separation and divorce or family mediation. Please clearly indicate in your resume the specific courses, the number of hours of training for each, and the organization or training institution where the training was completed.

Completion of one of the following is also a requirement :

• Bachelor of Social Work with some related experience, OR
• Master of Social Work (no experience required), OR
• Related University Degree (e.g. Dispute Resolution, Sociology, Psychology, Law, etc.) and 2 years related experience;
• Related Diploma and 3 years related experience;
• Related Certificate and 4 years related experience.

Preference will be given to candidates with :

• Significant knowledge, supplemented by experience, of theoretical models, specialized techniques, and practical and theoretical procedures related to mediation and alternative dispute resolution.
• Experience facilitating alternative dispute resolution processes, such as mediation, for families experiencing parental conflict and/or going through separation or divorce.
• Proficient in using technology to mediate remotely and use client relationship software to manage client information and appointments.

Candidates who are successful following the interview may be invited to participate in an assessed mediation role play as part of the selection process. The focus of the role play is to assess the candidate’s ability to apply core communication and mediation skills in an interest-based mediation model.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to the Alberta Public Service minimum recruitment standards.

• This is for one full-time permanent position located in Grande Prairie or Red Deer, depending on the successful candidate's location.
• The hours of work for this position are Monday to Friday 8:15 AM - 4:30 PM, 36.25 hours a week.
• A hybrid work arrangement is available for this position, with details to be confirmed after the successful candidate has completed all onboarding and required training for the position.
• Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. Candidates are required to apply for a job online. Please visit the Alberta job application resources page for more information. It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from IQAS or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Krista Lammie at [e-mail]

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