Expansion Account Executive, Mid-Market

MaintainX; Remote; CAD 70,000 - 95,000; Full time

Job summary

A leading Asset and Work Intelligence platform is seeking an experienced Expansion Account Executive, Mid-Market to drive sales growth and manage customer relationships in Canada. Candidates should have a minimum of 4 years in sales, strong analytical and presentation skills, and a proven track record in a B2B environment. The role emphasizes ownership of client accounts and requires proficiency with modern sales technologies. Join a dynamic team and contribute to client success amid triple-digit growth.

Benefits

Competitive salary

Equity opportunities

Healthcare coverage

Collaborative team environment

Qualifications

• Minimum of 4 years of sales experience in account management or similar.
• Demonstrated success in expanding client accounts and driving revenue growth.
• Proficiency in navigating larger deals and managing multiple stakeholders.

Responsibilities

• Own a book of business from post-sale handoff through renewal and expansion.
• Identify expansion opportunities within existing accounts.
• Conduct quarterly business reviews to assess client satisfaction.

Skills

Sales experience

Account management

Presentation skills

Analytical skills

Customer relationship management

Education

Bachelor's degree

Tools

Salesforce

Outreach

ZoomInfo

Job description

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT‑enabled cloud‑based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

We’re currently looking for an experienced Expansion Account Executive, Mid‑Market to join our dynamic sales team. You will play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid‑market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts.

This is a key role within the organization, as MaintainX has seen (and will continue to see) triple‑digit, year‑over‑year growth; thus creating a need for world‑class client care and management.

The ideal Expansion Account Executive, Mid‑Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference‑making, meaningful, high‑responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser‑focused on the client.

What you’ll do:

• Ownership – Own a “book of business” from post‑sale handoff through renewal and expansion.
• Expansion – Leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts.
• Prospecting – Take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
• Presentation – Conduct quarterly business reviews to assess client satisfaction, identify areas for improvement, and present product demonstrations that showcase our offerings in a compelling and tailored manner.
• Organization – Manage multiple tasks simultaneously such as client requests, demos, proposals, follow‑ups, etc. Stay organized and ensure nothing falls through the cracks.
• Systems – Master the use of technology such as Salesforce, Outreach, ZoomInfo, and other systems to enhance your work.
• Forecast – Accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
• Document – Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
• Startup Mentality – Embrace the entrepreneurial, grind‑it‑out mentality of building something new.

About you:

• A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid‑market segment.
• Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment.
• Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
• Strong analytical and presentation skills, with the ability to effectively communicate data‑driven insights to both internal and external stakeholders.
• Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews.
• Adaptability and comfort in a fast‑paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• A positive, passionate, and creative mindset, combined with high‑character qualities that align with our company values.
• An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries.
• Bachelor's degree or higher, ideally in a relevant field.

Bonus if you have:

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working in CMMS or facility operations software.
• Documented success working in a remote setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• Work alongside colleagues worldwide that reflect our values: Smart, Humble, Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile‑first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As set forth in MaintainX’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.