Overview
We are seeking an experienced General Manager in senior living or the hospitality industry to lead a vibrant, mid-sized senior living community in North Toronto, offering a continuum of care including Independent Living, Assisted Living, and Memory Care.
As General Manager, you will be the driving force behind our community’s success—leading operations, developing high-performing teams, ensuring resident satisfaction, and creating a culture of excellence and engagement. In short you understand hospitality.
Responsibilities
- Lead with purpose: Create a culture of compassion, energy, and respect that puts residents at the heart of everything.
- Oversee daily operations: Ensure top-quality service across all care levels while maintaining compliance with regulations and company standards.
- Drive performance: Manage budgets, monitor occupancy, and align operations with financial goals.
- Engage residents and families: Foster trust and satisfaction through consistent communication and responsiveness.
- Inspire your team: Hire, train, and coach a high-performing, service-oriented staff.
- Champion safety and quality: Ensure regulatory compliance, staff training, and risk management.
- Promote the community: Collaborate with sales and marketing to drive occupancy and represent the community locally.
What You Bring
- Bachelor’s degree in business, Healthcare Admin, Hospitality, Gerontology, or related field experience.
- 3-5+ years of leadership experience in senior living, hospitality, or a related service industry.
- Strong operational management, budgeting, and team leadership experience (community size 100–200 preferred).
- Resident-focused mindset with excellent communication and interpersonal skills.
- Proven ability to foster engagement and build community relationships.
Why Join Us?
- Make a meaningful impact in the lives of seniors and their families.
- Lead a community with support from experienced regional and corporate teams.
- Competitive compensation package and performance incentives.
- Growth opportunities within a respected organization committed to excellence in senior housing.
Apply today and bring energy, purpose, and leadership to a thriving senior living community in North Toronto!