Executive Assistant, Payroll Clerk, Medical Biller, Dispatcher, Security personnel, and Medical[...]

Creative Promotional Solutions; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A dynamic operations firm in Ontario is seeking a Multi-Functional Operations Associate who will support executive leadership and manage payroll and billing. This role encompasses various responsibilities, including administration, logistics, and healthcare tasks. The ideal candidate has at least 3 years of experience in two relevant domains and possesses excellent multitasking abilities. A flexible remote work environment is offered, alongside opportunities for growth within diverse operational functions.

Benefits

Flexible remote work environment

Growth opportunities across multiple ventures

Collaborative team culture

Qualifications

• 3+ years experience across at least two of the listed domains.
• Ability to work independently and manage confidential information.

Responsibilities

• Manage executive calendars and travel arrangements.
• Process employee payroll accurately and on schedule.
• Coordinate scheduling and routing for field personnel.
• Monitor digital access points for security compliance.
• Manage patient or client cases from intake to resolution.

Skills

Strong organizational and multitasking skills

Excellent communication and problem-solving abilities

Proficiency in Microsoft Office

Proficiency in Google Workspace

Experience in healthcare administration

Tools

QuickBooks

EMR systems

Job description

Job Overview

We are seeking a highly adaptable and detail-oriented Multi-Functional Operations Associate to support executive leadership, manage payroll and billing, coordinate dispatch operations, oversee case management, and ensure virtual security protocols. This role is ideal for a proactive professional with cross-functional experience across administration, finance, healthcare, and logistics.

Key Responsibilities

Executive Assistant

• Manage calendars, travel arrangements, and meeting coordination
• Prepare presentations, reports, and confidential correspondence
• Serve as liaison between executive leadership and internal/external stakeholders
• Handle sensitive information with discretion and professionalism

Payroll Clerk

• Process employee payroll accurately and on schedule
• Maintain payroll records and ensure compliance with tax regulations
• Respond to employee inquiries regarding compensation and deductions
• Collaborate with HR on onboarding and benefits administration

Medical Biller

• Submit and track insurance claims and patient invoices
• Verify billing codes and ensure compliance with healthcare regulations
• Resolve billing discrepancies and follow up on unpaid claims
• Maintain accurate patient billing records

Dispatcher

• Coordinate scheduling and routing for field personnel or deliveries
• Monitor real-time operations and respond to service requests
• Communicate with drivers, technicians, or field agents to ensure timely execution
• Maintain dispatch logs and performance metrics

Security Personnel (Virtual Oversight)

• Monitor digital access points and ensure compliance with security protocols
• Respond to alerts or breaches in virtual systems
• Maintain logs of access, incidents, and resolutions
• Collaborate with IT and operations to enhance remote security measures

Medical Case Manager

• Manage patient or client cases from intake to resolution
• Coordinate care plans, referrals, and follow-ups
• Communicate with healthcare providers, insurers, and clients
• Maintain detailed case notes and ensure HIPAA compliance

Qualifications

• 3+ years experience across at least two of the listed domains
• Strong organizational and multitasking skills
• Proficiency in tools like Microsoft Office, Google Workspace, QuickBooks, and EMR systems
• Excellent communication and problem-solving abilities
• Ability to work independently and manage confidential information

Preferred Skills

• Experience in healthcare administration or insurance billing
• Familiarity with dispatch software and remote monitoring tools
• Background in HR or executive support
• Certifications in payroll, billing, or case management are a plus

What We Offer

• Flexible remote work environment
• Exposure to diverse industries and operational functions
• Growth opportunities across multiple ventures
• Collaborative and mission-driven team culture