Equipment Service Technician

Henry Schein; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading health solutions company in Canada is seeking an Equipment Service Technician to install and maintain dental equipment. This role requires strong customer service skills, technical troubleshooting abilities, and effective communication. The ideal candidate will have a post-secondary program in medical or electrical fields, preferably with dental service experience. Join a collaborative team where your skills can shine.

Benefits

Compensation package including salary and health benefits

Company vehicle or allowance

Pension

Opportunity for team perks and wellness initiatives

Qualifications

• Previous experience in a service/equipment environment in the dental industry is preferred.
• Ability to work through technical issues with non-technical clients.
• Experience in a fast-paced environment is an asset.

Responsibilities

• Install and maintain dental equipment used in dental offices.
• Inspect and test equipment and components using various tools.
• Create and maintain repair records and manage defective parts.
• Provide high standards of performance to achieve customer satisfaction.
• Work effectively with internal and external stakeholders.

Skills

Customer service skills

Strong interpersonal skills

Technical troubleshooting

Time management

Education

Completion of a post-secondary program in medical/electrical field

Job description

Equipment Service Technician - Installation

EDMONTON, AB

FIELD ROLE

Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology

Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life: “To help our customers be more successful, so they can focus on delivering the best quality care.”

WHY US

You will enjoy a compensation package including salary, health benefit plans, company vehicle or allowance, and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.

WHAT YOU WILL DO

• Promptly install and maintain dental equipment used in dental offices


• Inspect and test equipment, components and assemblies using various tools and instruments


• Create, update and maintain repair records, return defective parts to vendor for warranty replacement


• Provide quality, innovation and high standards of performance to achieve superior customer satisfaction


• Organization and proactivity is required, in addition to strong multitasking and time management skills


• Work effectively with both internal and external stakeholders, providing strong collaboration and communication


• Demonstrate a sense of urgency in completing tasks and are able to manage preconstruction efforts while adapting to shifting project priorities

WHAT YOU BRING

• Completion of a post-secondary program in medical/electrical field is an asset


• Previous experience in a service/equipment environment in the dental industry is preferred


• Strong interpersonal skills


• Strong technical issues – being able to work through technical issues with non-technical clients


• Excellent customer service and communication skills


• Handle stressful situations calmly and professionally


• Proven time management and organizational skills, experience in a fast-paced environment is an asset

Your favourite words are: equipment, repair, troubleshooting, dental equipment, installation, mechanical, electrical, technical

*This position is based in Edmonton Branch working in the surrounding field supporting clients at their job sites and offices

WHAT DOES INCLUSION MEAN AT HENRY SCHEIN

INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success.

At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society. Are you ready to join our collaborative, customer-centric environment? We’d love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers

Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.