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EP Clinical Specialist II / Spécialiste clinique Électrophysiologie II

Boston Scientific

Montreal

On-site

CAD 66,000 - 132,000

Full time

Today
Be an early applicant

Job summary

A global leader in innovative medical technologies is seeking a Clinical Support Specialist in Montreal. This role involves providing high-level clinical support for the electrophysiology portfolio, collaborating with sales teams, and delivering training to healthcare professionals. The ideal candidate must have a university degree and be bilingual in French and English, with a strong commitment to patient care. Competitive salary and travel opportunities across Quebec included.

Qualifications

  • Proven track record of outstanding clinical support.
  • Comfortable working in laboratory and operating room environments.
  • Specialized training in electrophysiology is an asset.

Responsibilities

  • Provide expert clinical support on the full EP portfolio.
  • Serve as the primary contact for customers in the territory.
  • Deliver education and training sessions for healthcare professionals.

Skills

Clinical support expertise
Bilingual in French and English
Excellent communication skills
Ability to travel

Education

University degree
Job description
Overview

Additional Locations: Canada-QC-Montreal

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role

As a Clinical Support Specialist, you will be at the forefront of Boston Scientific’s mission: delivering high-level clinical support for our Electrophysiology (EP) portfolio. Partner with our dynamic team to drive product adoption across hospitals in Quebec and the Atlantic provinces.

Boston Scientific is a global leader in innovative cardiac technologies, committed to transforming patient care. Our advanced solutions play a vital role in improving cardiovascular health. Join us and make a real difference.

Relocation Assistance: Not available at this time.

Visa Sponsorship: Boston Scientific does not provide visa sponsorship for this position.

Responsibilities
  • Provide expert clinical support on the full Boston Scientific EP portfolio.
  • Serve as the primary contact for customers in the territory, delivering on-site support.
  • Collaborate with Territory Managers to achieve sales targets and manage the territory strategically.
  • Deliver education and training sessions for healthcare professionals and clinical staff.
  • Build strong relationships with Key Opinion Leaders and targeted customers.
  • Educate customers on product benefits through presentations and demonstrations.
  • Provide commercial support, troubleshooting, and technical guidance.
  • Support clinical research, participate in case reviews, and observe procedures.
  • Meet with clients to identify clinical needs and propose tailored solutions.
  • Develop lasting business relationships with hospital personnel and decision-makers.
  • Respond to customer requests and concerns, ensuring timely and effective resolutions.
  • Work closely with sales and marketing teams to strengthen collaboration.
  • Travel within Quebec for product support, with occasional travel across Canada and internationally.
  • Perform other related duties as required.
Qualifications
  • University degree
  • Comfortable working in laboratory and operating room environments
  • Proven track record of outstanding clinical support
  • Excellent written and verbal communication skills
  • Ability to travel (overnight/weekends as required), primarily within Quebec, with occasional national and international travel
  • Bilingual in French and English
  • Valid driver’s license in good standing
  • Specialized training in electrophysiology (asset)
  • Experience with 3D mapping (asset)
À propos du rôle

En tant que spécialiste du soutien clinique, vous serez au cœur de la mission de Boston Scientific : offrir un soutien clinique de haut niveau pour l’ensemble de notre portefeuille en électrophysiologie (EP). Collaborez avec notre équipe dynamique afin de favoriser l’adoption de nos produits dans les hôpitaux du Québec et des provinces de l’Atlantique.

Boston Scientific est un chef de file mondial en technologies cardiaques innovantes, engagé à transformer les soins aux patients. Nos solutions de pointe jouent un rôle essentiel dans l’amélioration de la santé cardiovasculaire. Joignez-vous à nous et contribuez à faire une différence.

Assistance à la relocalisation : Non disponible pour ce poste.

Parrainage de visa : Boston Scientific ne fournit pas de parrainage de visa pour ce poste.

Vos responsabilités
  • Offrir un soutien clinique expert sur l’ensemble du portefeuille EP de Boston Scientific.
  • Agir comme principal point de contact auprès des clients du territoire, en assurant un soutien sur place.
  • Collaborer avec les gestionnaires de territoire pour atteindre les objectifs de ventes et gérer le territoire de façon stratégique.
  • Animer des séances de formation et d’éducation pour les professionnels de la santé et le personnel clinique.
  • Établir et entretenir des relations solides avec les leaders d’opinion et les clients ciblés.
  • Présenter les avantages des produits lors de présentations et de démonstrations.
  • Fournir un soutien commercial, technique et de dépannage.
  • Contribuer à la recherche clinique, participer à des examens de cas et à des observations.
  • Rencontrer les clients pour cerner leurs besoins cliniques et proposer des solutions adaptées.
  • Développer des relations d’affaires durables avec le personnel hospitalier et les décideurs clés.
  • Répondre aux demandes et préoccupations des clients, en assurant des solutions rapides et efficaces.
  • Collaborer étroitement avec les équipes de ventes et de marketing.
  • Voyager à travers le Québec pour le soutien aux produits, avec déplacements occasionnels ailleurs au Canada et à l’international.
  • Effectuer d’autres tâches connexes selon les besoins.
Qualifications requises
  • Diplôme universitaire
  • Aisance à travailler en laboratoire et en salle d’opération
  • Expérience démontrée en soutien clinique de haut niveau
  • Excellentes aptitudes en communication orale et écrite
  • Capacité de voyager (nuits et fins de semaine au besoin), principalement au Québec, avec déplacements occasionnels ailleurs au Canada et à l’international
  • Bilinguisme (français et anglais)
  • Permis de conduire valide
  • Formation spécialisée en électrophysiologie (atout)
  • Expérience en cartographie 3D (atout)

Requisition ID: 614831

Minimum Salary: $66500

Maximum Salary: $131800

Compensation details and benefits vary by location. Salary is commensurate with experience and qualifications. Proficiency in English is essential for interacting with teams across Canada, the U.S., and international partners where applicable. Boston Scientific reserves the right to adjust compensation based on location and other factors.

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