Entry Level Customer Service - WFH

Spade Recruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A remote-focused recruiting firm in Corner Brook is seeking compassionate individuals for a remote position. You'll guide families through benefit options via virtual consultations. The ideal candidate has strong people skills, a high school diploma, and is organized. Enjoy a comprehensive benefits package, flexible scheduling, and opportunities for growth in a positive culture.

Benefits

Comprehensive benefits package

Remote flexibility

Weekly pay, bonuses, and travel incentives

Mentorship and training

Positive, inclusive culture

Qualifications

• Authorization to work in the U.S. or Canada.
• Experience in sales, customer service, or client support is helpful but not required.

Responsibilities

• Host virtual or phone meetings with members.
• Build trust through active listening and empathy.
• Explain benefits clearly and guide families.
• Keep accurate records and stay organized.
• Work collaboratively to meet goals.
• Participate in training and mentorship.
• Contribute ideas that improve team efficiency.

Skills

People and communication skills

Self-driven and organized

Proficiency with Zoom, email, and online communication tools

Education

High school diploma or equivalent

Job description

Who We Are

Across North America, we partner withlabor unions, credit unions, and professional associationsto bring members and their familiessupplemental benefit programsthat enhance financial protection and long-term peace of mind. Our goal is simple — to help hardworking people protect what matters most: their health, income, and security.

Our foundation is built ontrust, service, and compassion.Every family has a unique story, and we take the time to understand it. That’s why our approach is always personal — never one-size-fits-all. We believe in empowering people through clear information and genuine care.

Our mission is toprotect and empower working families.As we continue to expand, we’re looking fordriven, people-centered professionalswho want to build a meaningful remote career — one that blends personal growth, purpose, and flexibility.

The Role

This is your opportunity to make a difference every single day. You’ll serve as the connection between members and the benefit programs they’ve requested information about. Throughvirtual consultations, you’ll listen, guide, and help families find the options that best suit their needs.

This is afully remote position, giving you the freedom to create your own schedule, maintain balance, and work alongside a supportive team that shares your drive to help others. Here,performance and purpose go hand in hand— your effort directly impacts the lives you touch.

What You’ll Be Doing

• Hostvirtual or phone meetingswith members who have shown interest in available programs.

• Build trust throughactive listening and empathy.

• Explain benefits clearly and guide families to the right choices.

• Keepaccurate recordsand stay organized with digital tools.

• Work collaboratively tomeet goalsand deliver exceptional service.

• Participate intraining and mentorshipto continuously grow your skills.

• Contribute ideas that improveteam efficiency and member satisfaction.

What You Bring

• Authorization to work inthe U.S. or Canada.

• High school diploma or equivalent(college education is a plus).

• Proficiency withZoom, email, and online communication tools.

• Excellentpeople and communication skills.

• Self-driven and organized, with the ability to work independently.

• Experience insales, customer service, or client supportis helpful but not required — we’ll teach you everything you need to know.

Who Thrives Here

• Compassionate andrelationship-orientedindividuals.

• Dependable, adaptive, and detail-focusedteam players.

• Confident communicators who always put people first.

• Those who value collaboration and accountability.

What You’ll Gain

• Comprehensive benefits package(life, dental, prescription, and travel).

• Remote flexibilityand freedom to design your schedule.

• Weekly pay, bonuses, and travel incentivesfor high performers.

• Mentorship, training, and leadership developmentopportunities.

• Apositive, inclusive culturethat rewards effort, celebrates success, and invests in your growth.