Enrolment & Academic Records Officer (TERM)

University of Toronto; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

A leading educational institution in Toronto is seeking an Enrolment & Academic Records Officer. This role involves managing student enrollment, assessing graduation eligibility, and providing high-quality customer service to a diverse population. Ideal candidates should have a Bachelor's degree and at least four years of experience in a registrarial environment, as well as exceptional interpersonal and communication skills. The position requires the ability to work in a fast-paced environment and handle multiple tasks effectively.

Qualifications

• 4+ years of experience in a post-secondary registrarial environment.
• Knowledge of degree requirements and student information maintenance.
• Experience with registrarial processes like grade submissions and curriculum changes.

Responsibilities

• Implement plans for registration and enrollment activities.
• Review and assess student records for graduation eligibility.
• Advise contacts on petitions and appeals rules.

Skills

Customer service skills

Interpersonal communication

Multitasking

Attention to detail

Adaptability

Education

Bachelor's Degree

Tools

Microsoft Office

Content management systems

Job description

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Enrolment & Academic Records Officer (TERM)

Date Posted: 12/22/2025
Req ID: 46503
Faculty/Division: Faculty of Nursing
Department: Lawrence Bloomberg Faculty of Nursing
Campus:St. George (Downtown Toronto)
Position Number: 00001257

Description:

About us:
The University of Toronto’s Lawrence Bloomberg Faculty of Nursing ranks among the premier nursing programs in the world and is a global leader in ground-breaking research and education.
Your opportunity:
Reporting to the Assistant Dean and Registrar, this role is responsible for enrollment, program progression and graduation eligibility for the BScN, MN, Post-Masters, PhD and DN programs. In this role the incumbent will also track and advise students who are outside of their standard program progression to provide support on enrolment options and leaves of absence and confirm program completion requirements of graduating students to relevant nursing licensing bodies. In addition the role will provide support on core registrarial processes such as curriculum change, grade submission and petitions.
This role also oversees day-to-day operational needs and service delivery requirements of the Bloomberg graduate programs. This includes in-person delivery of academic residency programs as well as confirming eligibility for candidacy and coordinating activities associated with doctoral proposal defenses and final oral examinations.
The incumbent will provide proactive, exceptional customer services to a diverse student and faculty population along with supporting day-to-day operational service as part of the registrarial and student services team.
The incumbent is required to work overtime on weekdays and/or weekends in peak periods.

Your responsibilities will include:

• Implementing plans and process improvements for registration and enrollment activities
• Reviewing and assessing student records to confirm eligibility to graduate
• Collecting and submitting grades
• Advising contacts on the interpretation of petitions and/or appeals rules and policies
• Exchanging information at formal department and/or program committee meetings

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four (4) years of recent work experience in a post-secondary registrarial environment including specific experience with academic records, student enrolment, student advising and graduation progression/eligibility processes.
• Knowledge of and experience with degree requirements and maintenance of student information.
• Experience with registrarial processes such as curriculum change, grade submissions and petitions.
• Excellent customer service skills, a commitment to student success and the enhancement of diversity.
• Demonstrated ability to work in a fast-paced environment, multitasking and prioritizing duties.
• Excellent interpersonal, oral, and written communication skills with a strong attention to detail.
• The ability to use judgment, patience and decisiveness in a high volume, high activity and often deadline driven environment.
• Exceptional computer skills including but not limited to Microsoft Office including Word, Excel, Powerpoint, Outlook, Access, working knowledge of Keynote Prezi, HTML, social media, and virtual meeting platforms (Teams, Zoom)
• Experience with content management systems/ enrolment systems and student information systems.

To be successful in this role you will be:

• Accountable
• Adaptable
• Multi-tasker

Closing Date: 01/12/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Note(s): This is a TERM position starting from date of hire and ending on January 15, 2027.

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact [e-mail] .