Engineering Technician / I.T. Level 3

Whiteoaks Communications Group; St. Catharines; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent communications company is seeking an Engineering Technician / I.T. Level 3. You will provide critical on-call support, manage broadcast systems, and ensure smooth technical operations. The ideal candidate will have a diploma in electronics and experience in broadcast systems, paired with strong communication skills. This full-time role offers competitive salary, benefits, and a dynamic team environment.

Benefits

Group Benefit Coverage, including Health & Dental

RRSP Program with employer matching

Annual vacation and stat holidays

Competitive salary and bonus opportunities

Qualifications

• Minimum of 3 years’ experience working with broadcast systems.
• Familiarity with analog/digital audio and RF transmission systems is beneficial.
• Detail-oriented, well-organized, and able to prioritize work.

Responsibilities

• Provide on-call support for technical emergencies.
• Support technical operations of broadcast facilities.
• Ensure uninterrupted on-air status for all stations.

Skills

Communication skills

Troubleshooting

RF transmission systems

Education

Diploma or degree in electronics

Tools

Wide Orbit systems

Job description

Job Description: Engineering Technician / I.T. Level 3 – August 2025

Job Category: Engineering

Job Type: Full Time

Job Location: Hamilton, Niagara, Niagara Falls, St. Catharines

As a valued member of the Engineering and I.T. team at Whiteoaks Communications Group Limited, your collaborative spirit and proactive approach will be key to your success. Reporting directly to the Group Director of I.T. operations and the Senior Engineering Manager, you’ll play a vital role in maintaining and resolving technical and I.T. issues across our broadcast operations.

Key Responsibilities

• On-Call Support: You’ll be entrusted with 24-hour on-call responsibilities for technical emergencies, as assigned by senior management. We are committed to ensuring fair and balanced scheduling for on-call duties.
• Flexible Hours: Flexibility in your schedule may be required to complete tasks efficiently, with hours determined by senior management.
• Technical Operations: You’ll support all technical aspects of our broadcast facilities, including maintenance, upgrades, updates, and modifications at both studio and transmitter sites. This includes I.T. peripherals and related equipment.
• I.T. Support: Provide assistance to support staff and work independently or alongside the Group Director of I.T. operations to address I.T. issues related to on-air systems, office computers, printers, and peripheral devices. Remote support capabilities are highly valued as we continue to build a robust facility modeled after our Oakville operation.
• Broadcast Continuity: Ensure uninterrupted on-air status for all stations, including CKLH, CHRE, CHTZ, CKTB, CJYE, CJMR, and associated HD channels.
• Technical Expertise: Apply your strong troubleshooting and repair skills to electronic equipment and RF transmission systems—both analog and digital. Your I.T. skills will be supported and developed under the guidance of the Group Director of I.T. operations.
• Travel: Regular travel throughout the Golden Horseshoe region is required, including visits to transmitter sites for scheduled maintenance and emergency repairs. Monthly travel allowance provided for position level.
• Adaptability: Responsibilities may evolve over time, as directed by the Director of Engineering & I.T.
  
  

Qualifications

• A diploma or degree in electronics, complemented by strong computer and I.T. skills.
• Minimum of 3 years’ experience working with broadcast systems.
• Familiarity with Wide Orbit systems, traffic systems, analog/digital audio, and RF transmission systems is highly beneficial.
• Excellent communication skills and the ability to thrive both independently and within a dynamic team environment.
• Detail-oriented, well-organized, and able to prioritize work in response to urgent changing needs.
• Willingness to work in all weather conditions.
• Valid driver’s licence with a clean driving abstract.
  
  

What You Can Expect When You Join Us

• A compassionate, fun, creative, driven, and dedicated team of professionals who love their work and want to win together.
• An opportunity to make a difference in our community by helping businesses grow.
• A culture which wildly supports and is invested in your success and development.
• Group Benefit Coverage, including Health & Dental.
• RRSP Program with employer matching
• Annual vacation and stat holidays
• Competitive salary and bonus opportunities
  
  

We encourage applications from members of equity-deserving groups, including Indigenous peoples, persons with disabilities, members of visible minorities and women. Accommodations are available upon request throughout the recruitment process.

Interested candidates should submit their application online, including a resume and cover letter, outlining their relevant experience and qualifications for this role.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Category: Engineering

Job Type: Full Time

Job Location: Hamilton Niagara Niagara Falls St. Catharines