Energy & Industry - Account Manager

Hilti Canada; Greater Sudbury; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading construction solutions company in Canada seeks an Account Manager to manage customer accounts and drive sales productivity. Candidates should have at least three years of outside sales experience and a high school diploma. A robust benefits package is offered, including health insurance and a generous PTO policy. This field-based role requires daily customer interaction and travel to job sites.

Benefits

Medical/Dental/Vision Insurance

Paid Time Off

Education Reimbursement

Employee Assistance Program

Qualifications

• Participate in international business travel to the USA for initial training.
• At least three years of outside sales experience, preferably with targets.
• Must maintain a valid driver’s license; a company car will be provided.

Responsibilities

• Manage a portfolio of customer accounts to build relationships.
• Optimize client potential and sales productivity by creating a schedule.
• Utilize Salesforce to track sales interactions.

Skills

Outside sales experience

Time and territory management

Hands-on attitude

Education

High School diploma or GED

Bachelor’s degree

Tools

Salesforce

Job description

What’s the role?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Who is Hilti?

Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

For the past 19 years, Hilti North America has been consistently recognized in Selling Power’s Best Companies to Sell For.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

• Medical/Dental/Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Education reimbursement
• Up to five days per year of back-up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

What you need is:

• Participate in international business travel to the United States for initial training. Travel visa requirements are the responsibility of the candidate to obtain before applying
• High School diploma or GED required; Bachelor’s degree preferred
• At least three years of outside sales experience – preferably with targets
• Hands-on attitude – you will demonstrate our tools to customers, use platforms such as Salesforce to track activities, and collaborate with various departments
• Maintain a valid driver’s license – a company car will be provided
• Excellent time and territory management skills
• Must be able to walk on construction projects, climb scaffolding, and lift up to 65 pounds
• Work a flexible and varied schedule

Who should apply?

We are committed to caring for our people, with retention over 90% for the last five years and a history of internal mobility. Most account managers come from non-construction backgrounds. Success at Hilti comes from teamwork and the contagious culture of helping one another. This job is field-based and requires daily in-person customer interaction with your home as your office.

Working Conditions

Combination of home office, meetings, driving a company vehicle to client offices, and jobsite visits. Occasional overnight travel may be required.

Adverse Working Conditions

• Walking on construction sites and uneven surfaces; climbing scaffolding, ladders, and stairs may be required
• Construction sites may expose you to loud noises; ear protection is encouraged or required in some sites

Safety Equipment Required

• Hardhat, safety vest, safety glasses, gloves, steel-toe boots, and long pants; follow safety regulations as required by Hilti, OSHA, and General Contractors

Physical Requirements

• Must be able to walk on construction projects, climb ladders and scaffolding, and lift and carry

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.