Employee Health & Wellness Assistant | Disability Management

Interior Health; Kelowna; On-site; CAD 48,000 - 64,000; Full time

Job summary

A regional health organization in Kelowna seeks an Employee Health & Wellness Assistant to support disability claims and sick leave management. Candidates should have strong communication and organizational skills, previous experience in claims, and familiarity with the healthcare industry. The role includes administrative support duties, liaising with other professionals, and maintaining records. This is a full-time position offering competitive salary and benefits, with opportunities for career growth and education.

Benefits

Competitive salary

Career Growth

Employer paid training

Employer paid vacation

Extended Health & Dental

Balanced lifestyle

Qualifications

• Experience in disability claims/insurance and office-related work.
• Knowledge of WCB, LTD benefits, and sick leave regulations.
• Ability to communicate effectively.

Responsibilities

• Gather and compile sick leave information for staff with injury.
• Liaise with Employee Health professionals to gather necessary info.
• Assist in receiving reports and setting up teleconferences.
• Provide administrative support regarding employee health matters.

Skills

Effective communication

Organizational skills

Judgment skills

Team collaboration

Discretion and tact

Computer proficiency

Education

Diploma in Disability Management or Human Resources

Medical Terminology knowledge

Knowledge of WCB regulations

Two years experience in disability claims

Tools

Word processing software

Excel

Job description

Position Summary

Interior Health is hiring a permanent full time Employee Health & Wellness Assistant to join our Disability Management department in beautiful and sunny Kelowna, B.C.

Who are we looking for?

We are looking for an Assistant with previous experience working with WSBC claims, Long-Term Disability Insurance Claims, Attendance Promotion Programs as well as excellent computer skills would be an asset and a customer service focus. Also familiarity with the health care industry is also an asset.

What we offer:

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Balanced lifestyle

Salary Range:

Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

The Employee Health & Wellness Assistant provides primary support to the Workplace Health & Safety staff in the area of disability claims and sick leave management. Some duties and responsibilities include:

1. Gathering and compiling sick leave information for all staff with an injury or illness. This includes reviewing daily reports, gathering additional information ESP, managers, payroll, and others for the required documentation.
2. Liaising with other Employee Health & Wellness professionals to gather additional information required to facilitate Canada Life referral process, i.e. job description, work schedules, etc. Maintains records of all referrals to Canada Life and follows up as necessary.
3. Assisting the Employee Health & Wellness professionals in receiving reports, setting up teleconferences, recording minutes of meetings, as well as providing confidential administrative duties as needed specific to these matters. During Employee Health & Wellness Facilitators staff scheduled absences (vacation) performs some case management activities under the direction of another staff member.
4. Providing administrative support to Employee Health & Wellness relative to sensitive employee health & safety matters (e.g. allegations of substance use, grievance matters relating to Duty to Accommodate issues, grievance matters relative to sickness absenteeism, and documentation specific to employee capabilities vs. job requirements). This support may include researching payroll records, ESP, and employee health files to obtain information to either support or refute the alleged issue and preparing relevant correspondence required.
5. Performing other duties as required.

How will we help you grow?

In addition to the comprehensive orientation tailored to your specific needs, we offer immediate support and access to a team of exceptional colleagues who are dedicated to your success. You'll have the opportunity to work in an interdisciplinary environment where patients are truly at the center of care. This collaborative approach ensures that you'll have the resources and support necessary to deliver high-quality, patient-centered care.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!

"Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit)."

Qualfications

Education, Training, and Experience:

• A diploma (preferred) or certificate in Disability Management or Human Resources would be considered an asset but is not required
• Medical Terminology
• Knowledge of WCB regulations, collective agreements, and LTD benefit plan requirements related to WCB, LTD, and sick leave
• Two years related experience in disability claims/insurance and office related experience in word processing
• Or an equivalent combination of education, training, and experience

Skills and Abilities:

• Ability to communicate effectively, both written and verbally
• Ability to organize and prioritize workload to ensure an efficient office operation
• Ability to function independently, exercising sound judgment skills
• Ability to function interdependently in a team environment
• Ability to be discreet, tactful, and flexible
• Ability to use computer software efficiently (e.g. word processing, database programs, Excel spreadsheet applications, charts and graphs, and PowerPoint)
• Physical ability to carry out the duties of the position