Educator | Tsawwassen Mills Outlet

lululemon; Delta; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading athletic apparel company is seeking an Educator for their Tsawwassen Mills Outlet. The Educator will deliver exceptional guest experiences, provide product education, and engage in store operations. The ideal candidate will have great communication skills and a willingness to work flexible hours including evenings and weekends. Competitive pay and benefits offered.

Benefits

Extended health and dental plans

Employee discounts

Fitness and yoga classes

Parental leave support

Qualifications

• Legally authorized to work in the country.
• Must be 18+ and able to travel to assigned store.
• Willing to work flexible hours including evenings and weekends.

Responsibilities

• Interact with guests to ensure a great experience.
• Facilitate seamless guest transactions and engage on the sales floor.
• Restock and maintain store presentation according to standards.

Skills

Guest Experience

Collaboration and Teamwork

Self-Awareness

Inclusion & Diversity

Education

High school diploma, GED, or equivalent

Job description

Overview

Educator | Tsawwassen Mills Outlet at lululemon. This role focuses on delivering world-class guest experience, sharing product education, and representing our community and culture authentically.

Job Summary

The Educator role is foundational to lululemon’s success. Educators create exceptional guest experiences, engage with guests, provide top-quality product education, and speak authentically about our community and culture.

Key Responsibilities

• Guest Experience: Interact with guests to ensure a great experience while valuing their time. Assess guests’ needs to provide customized purchase and return solutions and support. Provide technical product education by articulating the value and benefits of the product.
• Omnichannel and Transactions: Facilitate a seamless guest experience from start to finish by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online / pickup in store, phone sales, ship from store) according to company standards.
• On-Floor Engagement: Move dynamically on the sales floor to engage with guests and attend to store needs. Receive guest feedback and partner with store leadership to take appropriate action to "make it right" for guests.

Working With Others

• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

• Product Presentation: Restock, replenish, and relocate items according to company standards; ensure floor readiness.
• In-Store Technology: Use store technology to support operations and provide positive guest experiences.
• Store Cleanliness and Safety: Perform cleaning tasks as needed to maintain a luxury store environment; adhere to safety policies and procedures; work in accordance with applicable policies, procedures, laws or regulations.

Key Skills & Core Values

• Inclusion & Diversity
• Integrity / Honesty
• Guest Experience
• Personal Responsibility
• Self-Awareness
• Collaboration and Teamwork
• Enthusiasm

Job Requirements

• Eligibility: Must be legally authorized to work in the country where the store is located; must be 18+; ability to travel to assigned store with own transportation (as applicable).
• Availability: Willing to work a flexible schedule including evenings, weekends, and holidays.
• Other Requirements: Willing to work in an environment with bright lights and loud music; able to move through a store for most of a shift; able to move boxes weighing up to 30 lbs (13.6 kg); capable of working as part of a team and independently.
• Nice to Have: Education — High school diploma, GED, or equivalent.

Accommodations: If you have questions about how your unique abilities may translate to the requirements for this role, with or without accommodations, please contact [e-mail]. Please include the position title and location with your inquiry.

Compensation & Benefits

Base Pay Range: $19.25 – $22.15 / hour (subject to local minimum wage). Target Bonus : $2.00 / hour. Total Target Base Pay Range : $21.25 – $24.15 / hour.

lululemon’s compensation offerings are pay-for-performance based and may vary by location, knowledge, skills, experience, and internal equity. Eligible employees may participate in a competitive bonus program.

Benefits include: extended health and dental plans, mental health support, paid time off, retirement plan matching, employee discounts, fitness and yoga classes, parental leave support, development courses, and access to people networks and mentorship programs. Some programs may have eligibility requirements and are subject to change.