E-Learning Developer

Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS); Ottawa; On-site; CAD 70,000 - 85,000; Full time

Job summary

A national security agency in Canada is seeking an E-Learning Developer to analyze, develop, and maintain technology-based learning products. Key responsibilities include designing learning products, conducting research on innovative tools, and providing client support. Candidates should have an undergraduate degree or relevant college diploma along with significant e-learning development experience. The position requires strong skills in SCORM content development and multimedia production. This role is based in Ottawa, ensuring compliance with industry standards and internal policies.

Qualifications

• Must have significant experience in e-learning development and at least four of the five specified areas of expertise.
• Education must be obtained from an accredited institution recognized in Canada.

Responsibilities

• Design and create technology-based learning products.
• Conduct research on technologies to support product development.
• Liaise with external organizations for best practices.

Skills

Experience in e-learning development

Development of SCORM content

Digital audio/video production and editing

Client Service

Project Management

Teamwork

Education

Undergraduate degree in Multimedia or Design

College diploma in Multimedia, Web Development, Graphic Design

Tools

HTML 5

Job description

Job Summary

The E-Learning Developer is responsible for providing analysis, development and maintenance of all aspects and practices related to technology based learning products. The major responsibilities are:

• Design, create, produce and prepare a variety of technology based learning products using diverse production techniques that can include computer graphic/programming systems and software.
• Conduct research, evaluate and test state-of-the-art technologies, tools, procedures and applications in order to support the planning and development of technology based learning product requirements.
• Provide advice to clients by defining and recommending optimal, creative and innovative technology based learning products that meet their needs and objectives.
• Prepare and submit a preliminary layout or storyboard to the client including the range and scope of the work and determine timelines/costs for the development of the product.
• Participate in the administration and maintenance of learning and employee development platform / systems and physical / virtual simulators.
• Ensure that all products comply with Treasury Board of Canada Secretariat directives/policies, industry standards and related internal policies and procedures.
• Provide support for all employees using technology-based learning products and involved in the design of training by preparing reports, briefings, presentations, guides and procedures.
• Liaise with external organizations and other government departments to maintain awareness of best practices and procedures regarding the use of technology-based learning standards and products, and to recommend improvement to internal productivity and efficiency.

Education

• Undergraduate degree in Multimedia or Design and two (2) years of relevant experience* within the last five (5) years;

OR

• College diploma (three years) in Multimedia, Web Development, Graphic Design or equivalent and three (3) years of relevant experience* within the last five (5) years;

OR

• College diploma (two years) in Multimedia, Web Development, Graphic Design or equivalent and four (4) years of relevant experience* within the last five (5) years.

The undergraduate degree/college diploma must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Experience

Relevant experience is defined as:

• Experience in e-learning development
• Candidates must also possess significant ** experience in at least four (4) of the five (5)

Areas Of Expertise Below

• Development of SCORM content
• Creation / editing of graphics
• Digital audio / video production and editing
• HTML 5 coding
• Administration of a Learning Management System
• Significant is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes their main functions.

Competencies

• Client Service
• Initiative
• Project Management
• Innovation/Creativity/Ingenuity
• Teamwork
• Rigour

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Positions will be staffed based on the selection decision principle and operational priorities.

• Experience in synthetic simulation tools or gaming engines, including creation of 3-D assets.
• Management of e-learning development projects
• Application of adult learning principles

Conditions of Employment

Not applicable.

Official Language (OL) Proficiency

Various Language Requirements

• Bilingual Imperative CBC/CBC (1 position)
• English Essential (1 position)

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: (external link www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates ).

Organizational Considerations

Gaps have been identified among indigenous peoples and racialized groups for this position. You are invited to voluntarily self-declare if you belong to any of these groups in your cover letter as it may be considered in the selection process.

Notes

• While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence. The employee would be expected to work in HQ, located in Ottawa.
• If you need accommodations during the recruitment process, please mention it to the HR representative.
• Applicants will be required to take part in a role play and will be required to present a portfolio of three (3) projects at the interview.

Reference Links

• Salary Grade Breakdown

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among Indigenous peoples and visible minorities for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

Others

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

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2026-01-22