Dynamic Service Advisor — Customer Care & Growth

AutoCanada; Grande Prairie; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive dealership in Grande Prairie is seeking an experienced Service Advisor to join the team. The ideal candidate will have at least 2 years of dealership experience, display exceptional customer service skills, and enjoy a fast-paced work environment. Responsibilities include estimating repair costs, welcoming and assisting customers, and maintaining records. The role offers competitive compensation and benefits along with opportunities for professional growth.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• Minimum of 2-year dealership experience in a Service Advisor role required.
• Proven ability to provide an exceptional customer experience.
• Ability to thrive in a fast-paced environment with many priorities.

Responsibilities

• Estimating the cost and time needed for repairs.
• Welcoming customers and discussing their needs.
• Developing repair estimates based on costs.
• Test-driving vehicles to confirm repairs.
• Maintaining automotive records.

Skills

Customer experience provision

Communication skills

Interpersonal skills

Organization skills

Technical proficiency

Tools

CDK

Job description

A leading automotive dealership in Grande Prairie is seeking an experienced Service Advisor to join the team. The ideal candidate will have at least 2 years of dealership experience, display exceptional customer service skills, and enjoy a fast-paced work environment. Responsibilities include estimating repair costs, welcoming and assisting customers, and maintaining records. The role offers competitive compensation and benefits along with opportunities for professional growth.