Dynamic Dispatcher: Schedule & Technician Coordination

RGH Commercial Equipment Services; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading commercial equipment service provider in York Region is looking for a Dispatcher to manage technician schedules and ensure excellent customer service. The role requires 3 to 5 years of customer service experience and strong organizational skills. Responsibilities include processing service requests and maintaining communication with technicians. Candidates should be proficient in Microsoft Office and possess excellent communication skills. This position offers a salary range of $24 to $28 per hour.

Qualifications

• 3 to 5 years of customer service experience required.
• Intermediate computer skills necessary for the job.
• Ability to type 45 wpm.

Responsibilities

• Manage technician communication through various channels.
• Process customer orders ensuring accuracy.
• Schedule and coordinate completion of service orders.

Skills

Customer service experience

Communication skills

Time management

Organization

Multitasking

Education

Minimum high school education or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Email applications (Outlook)

Job description

A leading commercial equipment service provider in York Region is looking for a Dispatcher to manage technician schedules and ensure excellent customer service. The role requires 3 to 5 years of customer service experience and strong organizational skills. Responsibilities include processing service requests and maintaining communication with technicians. Candidates should be proficient in Microsoft Office and possess excellent communication skills. This position offers a salary range of $24 to $28 per hour.