Driver Guide Supervisor, Open Top Touring

Pursuitcollection; Banff; On-site; CAD 40,000 - 50,000; Full time

Job summary

A tourism company in the Canadian Rockies is seeking a seasonal Driver Guide Supervisor to lead engaging tours in Banff. Responsibilities include ensuring guest safety, conducting vehicle inspections, and maintaining logs. Candidates must possess or be willing to obtain an Alberta Class 4 Driver’s licence, showcasing strong communication and guest management skills. Ideal applicants will be adaptable, passionate about tourism, and demonstrate experience in guest-facing roles. Training is provided to support licence acquisition.

Qualifications

• Successful completion of training and acquisition of Alberta Class 4 Driver’s licence is required.
• Must comply with National Safety Code regulations and Transport Canada policies.
• Experience in customer service and group management is essential.

Responsibilities

• Ensure safety and hospitality for guests during tours.
• Perform vehicle inspections and maintain logs as required by Transport Canada.
• Act as an ambassador for the company and local area.

Skills

Fluent in English

Conflict resolution skills

Guest focus and group management

Positive attitude

Ability to multitask

Education

Alberta Class 4 Driver’s licence

Job description

Driver Guide Supervisor (Seasonal), Open Top Touring

Locations: CAN, AB, Banff, Brewster

Position Type: Full time (Seasonal) - Spring / Summer 2026

Job Requisition ID: BJC0169

Posted On: Posted Today

Role & Responsibilities

• Follow all instructions regarding operations from base and coordinators, while staying on time and schedule.
• Complete pre‑ and post‑trip vehicle inspections at the compound.
• Have a good understanding of tour route and content, to deliver a unique interpretive experience in a fun, safe and engaging way during 90‑minute loops.
• Greet guests, welcome them on board and be responsible for their safety both while on the tour and at designated stops, ensuring that all guests are accounted for.
• Prepare for tours including printing passenger manifests, preparing beverage service, and cleaning/sanitizing vehicles.
• Maintain all logs and/or paperwork required by Transport Canada on a daily basis, including Vehicle Inspection Report, Electronic Logging Device and/or Driver Logbook.
• Wear a unique uniform and use provided props and materials to bring content to life.
• Perform Pursuit Adventure Centre / Transportation Desk Agent duties, including ticket sales, retail sales of merchandise, operating the Point‑of‑Sale system and cash handling including cash‑ins/outs.
• Assist with cleaning of the vehicle at the end of each day and practicing proper storage of vehicle and supplies.
• Be attuned to weather patterns and determine canvas roof requirements – safely removing or installing the roof as needed and securing it properly. (Some overhead heavy lifting is required.)
• Additional responsibilities and roles within Brewster Transportation.
• Act as an ambassador for Open Top Touring, Pursuit, the town of Banff and Banff National Park.

Qualifications & Skills

• Position is contingent upon successful completion of training and acquisition of Alberta Class 4 Driver’s licence.
• Safety‑minded with an Alberta Class 4 driver’s licence and valid Commercial Driver’s Abstract.
• Alberta Class 4 is a commercial licence for 24‑passenger vehicles. To obtain this licence you must pass a Driver Medical and a written knowledge test that shows you know the rules of the road. Driver training will be provided, and assistance in obtaining an Alberta Class 4 licence will be offered.
• Ability to comply with National Safety Code regulations, US Department of Transport regulations, Transport Canada regulations and corporate policies including Drug and Alcohol policies.
• Fluent in English; knowledge of a second language is an asset but not mandatory.
• Works well independently, but also in a team environment.
• Organized, punctual, hardworking and driven, with conflict resolution skills and the ability to multitask.
• Experience in guest focus and group management.
• Natural storyteller; acting or theatrical background an asset.
• Positive attitude, with dynamic, outgoing, engaging, animated and energetic personality to connect with multiple groups of people.
• Adaptability and flexibility in day‑to‑day operations.
• Passion for travel and people with an interest in the tourism / hospitality sector of the Canadian Rockies.
• Knowledge of Canadian History is an asset but not mandatory.
• Valid First Aid is an asset.

Equal Employment Opportunity Statement

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

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