Door Technician

Assa Abloy Group; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading access solutions provider is seeking a Commercial Service Technician Lead in Calgary, Alberta. This role involves servicing and installing various door and docking systems, requiring a strong mechanical aptitude and the ability to work in varying weather. Successful candidates will have 4-10 years of relevant experience. The position offers competitive pay, comprehensive benefits, and a supportive work environment.

Benefits

Competitive base salary

100% company-paid benefits

Company truck and fuel card

Paid on-call rotation

Growth opportunities

Pension plan

Qualifications

• 4-10 years of experience with various types of doors and dock equipment.
• Electrical experience is a plus.
• Valid driver's license with clean record (Class 5).
• Must pass background check.

Responsibilities

• Service and install various commercial/industrial door products.
• Repair and troubleshoot defective equipment.
• Maintain truck stock and company vehicle.

Skills

Mechanical aptitude

Troubleshooting skills

Effective communication

Ability to handle physical workload

Adaptability

Education

High school diploma or equivalent

Tools

Power tools

Job description

Overview

Job Title: Commercial Service Technician Lead
Hourly Rate: $32.00 - $44.00
Location: Calgary, Alberta

We are innovative, customer-centric, professional, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation of Doors and Docks in today 0changing market.

We have a solid backlog of work and are looking for the right team members to join our crew! Areas of work are installing, troubleshooting and repairing commercial/industrial doors, door opening systems, gate opening systems and dock leveling systems. This position has working conditions that expose you to various weather conditions and require you to work in a dirty, dusty, oily environment.

Responsibilities

• Service and install various products, including but not limited to: sectional doors, rolling doors, fire doors, loading dock equipment, impact doors, rubber doors, fabric doors, and roll shutters.
• Repair and troubleshoot defective equipment.
• Maintaining proper truck stock, inventory, and company vehicle.
• Responsible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
• Interact with customers, end-users, and general contractors courteously and professionally.
• Apply critical thinking and problem-solving skills to address diverse door and site requirements.
• Performing routine preventative maintenance.
• Adhere to all safety policies and procedures.
• Promote the company 0s operational visions, values, and goals.
• Participate in training or other team activities to support ongoing continuous improvement.
• Perform other duties as assigned by the Manager or his/her designate.

Qualifications

• At least 4-10 years experience in including sectional doors, rolling doors, fire doors, loading dock equipment, impact doors, rubber doors, fabric doors, and roll shutters.
• Electrical experience is a plus.
• Some travel required (overnight, weekends)
• On call rotation
• Valid driver a0s license with a clean driving record – Class 5
• Demonstrated mechanical aptitude and troubleshooting skills.
• Ability to handle a physical workload.
• Proficient with power tools.
• Independent work capability.
• Service-oriented individual with effective written/verbal communication skills.
• Comfortable working at heights.
• Adaptability to a changing work environment.
• Effective interpersonal skills.
• High school diploma or equivalent.
• Must pass background check
• Basic math skills.

Working Conditions

Must be able to work in any weather conditions (indoors/outdoors).

Benefits

• Competitive base salary
• Competitive and comprehensive benefit package 100% company-paid
• Vacation Pay
• Standard business hours are 7:00 AM-3:30 PM. At times technicians will work early or stay late.
• Company truck and Fuel Card
• Paid on-call rotation and standby fee
• Company Paid Power Tools (must supply own hand tools).
• Growth opportunities.
• Pension Plan
• Ongoing training.
• Positive work environment.
• Stable, growing company.

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it 0s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.